Edith Lopez
Pontiac
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Store Clerk
Salvation Army Thrift Store
Auburn Hills
2024.09 - 2025.07
- Assisted customers with locating merchandise and answering inquiries.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and orderliness of the store area and backroom.
- Collaborated with team members to ensure efficient store operations.
- Provided excellent customer service to enhance shopping experiences at the thrift store.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Operated cash register in accordance with company policies and procedures.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Verified that all pricing was accurate before putting items out for sale.
- Processed customer payments accurately and efficiently.
- Interacted with many customers daily.
- Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Located items for customers and helped complete purchases by processing payments with system.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Processed sales transactions and handled cash and credit card payments.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Avondale High School
Auburn Hills, MichiganSkills
- Cash handling
- Point-of-sale operation
- Customer assistance
- Sales processing
- Conflict resolution
- Attention to detail
- Staff training
- Effective communication
- Pricing accuracy
- Payment processing
- Cash handling accuracy
- Cleaning techniques
- POS system operation
- Basic math proficiency
- Merchandise display
- Reliability and punctuality
- Patience and empathy
- Checkout monitoring
- Customer service
- Cleanliness and hygiene
- Cash register operation
- Troubleshooting
- Basic mathematics
- Adaptability and flexibility
- Friendly and helpful
- Active listening
- Coordinate and schedule medical and personal appointments for family members
- Assisting to relatives to healthcare and provide translation/interpretation between English and Spanish to facilitate communication
Languages
Spanish
Native/ Bilingual
Timeline
Store Clerk
Salvation Army Thrift Store
2024.09 - 2025.07
Avondale High School