Edith Nkemezemoh
Pickerington,OH
Summary
Proven Warehouse Worker and Sales Associate with a track record of enhancing operational efficiency at Njeiforbi and Santa Lucia Store. Skilled in warehouse logistics and customer service, demonstrated by streamlining order processing and fostering repeat business. Achieved significant improvements in storage organization and customer satisfaction, showcasing strong organizational and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Njeiforbi
Cameroon
08.2021 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Sales Associate
Santa Lucia Store
Cameroon
03.2019 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Mobile Money Agent
MTN Cameroon
Cameroon
09.2018 - 05.2019
- Receive cash and deposit into customer's mobile money accounts.
- Withdraw money from customer's mobile money account and pay in cash
- Informed clients of policies and procedures.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
Education
GCE Advanced Level -
GBHS Dschang
Dschang Cameroon2018
Skills
Shipping and receiving
Labeling and boxing
Order picking and processing
Warehouse Logistics
Loading and unloading
Lifting and sorting
Warehouse associate
Customer service
Timeline
Warehouse Worker
Njeiforbi
08.2021 - 11.2023
Sales Associate
Santa Lucia Store
03.2019 - 06.2022
Mobile Money Agent
MTN Cameroon
09.2018 - 05.2019
GCE Advanced Level -
GBHS Dschang