EDITH OPARA
Jefferson City,MO
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, recording, patient hygiene assistance, and a strong work ethic. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Certified Patient Care Technician
Veterans Affairs
Columbia, MO
09.2020 - Current
- Monitored vital signs of critically ill patients according to established protocols.
- Answered phones, call lights promptly, while providing exceptional customer service.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided emotional support to family members during difficult times.
- Recorded patient medical histories and vital statistics in the electronic medical records system (CPRS).
- Assisted nurses with admission paperwork for new patients.
- Observed physical characteristics of patients including skin coloration, respiratory rate and other indicators of condition changes.
- Reported any changes in patient condition immediately to supervisor or nurse.
- Provided basic patient care services such as changing bed linens and emptying drainage bags.
- Reviewed charts prior to each shift to ensure accuracy in documentation.
- Performed vital signs monitoring including temperature, pulse, respiration and blood pressure.
- Collaborated with multidisciplinary team members regarding patient care plans.
Correctional Officer 1
Department of Corrections
Jefferson City, MO
09.2019 - 04.2024
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Direct Support Staff Member
Cole County Residential Services Inc.
Jefferson City, MO
09.2017 - 08.2019
- Participated in team meetings regarding service planning goals and objectives for each individual client.
- Supported clients in managing their own health care needs including scheduling doctor's appointments and taking medications properly.
- Provided assistance to individuals with physical and mental disabilities in activities of daily living.
- Facilitated communication between clients, families, and other healthcare professionals.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
Education
Master of Science - Social Work
Columbia College
Columbia, MO06-2019
Bachelor of Science - Associate of Science in Human Services
Columbia College
Columbia, MO12-2015
Skills
- Computer proficient
- Medical terminology
- Vital signs monitoring
- Electronic medical records
- Patient care techniques
- Basic life support
- Customer service
- Adaptability and flexibility
Timeline
Certified Patient Care Technician
Veterans Affairs
09.2020 - Current
Correctional Officer 1
Department of Corrections
09.2019 - 04.2024
Direct Support Staff Member
Cole County Residential Services Inc.
09.2017 - 08.2019
Master of Science - Social Work
Columbia College
Bachelor of Science - Associate of Science in Human Services
Columbia College
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