Edith Ortega
Modesto,CA
Summary
Dedicated house cleaner with expertise in deep cleaning and sanitization, honed at Airbnb. Proven ability to enhance client satisfaction through exceptional customer service and tailored cleaning solutions. Skilled in maintaining spotless environments across various surfaces, demonstrating flexibility and efficiency in task management to meet urgent client needs.
Overview
5
5
years of professional experience
Work History
House Cleaner
Airbnb
Modesto, CA
03.2020 - 09.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Glass cleaning
- Deep cleaning expertise
- Surface sanitation
- Window cleaning
- Clothes laundering
Timeline
House Cleaner
Airbnb
03.2020 - 09.2024