Edith Ortiz
Deltona
Summary
Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Online Boutique Owner
Bibi's Fashion Corner
Deltona
12.2019 - Current
- Purchased new or used items from online or physical sources for resale via websites.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Set pricing structures according to market analytics and emerging trends.
Department Manager
Walmart
Casselberry
04.2017 - 08.2019
- Resolved customer inquiries and complaints requiring management-level escalation.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Delegated work to staff, setting priorities and goals.
Child Caregiver
Cuyahoga County
Cleveland
07.2002 - 07.2004
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Promoted healthy habits such as hand washing, social distancing.
- Used positive reinforcement and behavior modeling to instill discipline in children.
CNA
Sunrise Agency
Cleveland
07.2001 - 06.2003
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
Certificate - Unarmed Security Guard
Florida Security School
Orlando, FL05-2025
Nurse Assistant
Cuyahoga Community College
Cleveland, OH06-2001
Certificate - Early Learning And Child Care
Family Child Care Network of Cuyahoga
Cleveland, OH10-2000
Some College (No Degree) - Medical Assistant Technician
Florida Technical College
Orlando, FLSkills
- E-commerce management
- Inventory control
- Sales analytics
- Visual merchandising
- Patient care
- Conflict resolution
- Customer service
- Team collaboration
- Emergency response preparedness
- Proper sterilization techniques
- First aid certified
- Safety awareness
- Team leadership
- Premises surveillance
- Surveillance
- Security procedures
- Bilingual Spanish/English
Languages
Spanish
Professional
Certification
- CPR/AED/First-Aid Certificate
- Unarmed Security license
Accomplishments
- Cuyahoga Community College center of applied Gerontology Merit Recognition
Timeline
Online Boutique Owner
Bibi's Fashion Corner
12.2019 - Current
Department Manager
Walmart
04.2017 - 08.2019
Child Caregiver
Cuyahoga County
07.2002 - 07.2004
CNA
Sunrise Agency
07.2001 - 06.2003
Certificate - Unarmed Security Guard
Florida Security School
Nurse Assistant
Cuyahoga Community College
Certificate - Early Learning And Child Care
Family Child Care Network of Cuyahoga
Some College (No Degree) - Medical Assistant Technician
Florida Technical College