Edith Quezada
Riverside`,CA
Summary
Experienced individual with mental health recovery journey and mental health advocacate, providing essential guidance and support to individuals. Utilizes effective communication and empathy to create trusting and supportive environment. Knowledge of mental health resources and strategies to assist individuals in their recovery journey.
Overview
5
5
years of professional experience
Work History
Crew Member
Raising Cane's Chicken Fingers
01.2025 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Utilized strong problem-solving skills when addressing equipment malfunctions or other unexpected challenges within the workplace environment.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Amazon Associate
Amazon Fulfillment Center
05.2020 - 12.2024
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
Receptionist/Dental Assistant
Western Dental & Orthodontics
02.2022 - 05.2024
- Cultivated strong client relationships through professionalism and effective interpersonal communication.
- Enhanced appointment scheduling system to reduce wait times and boost client satisfaction.
- Supported patient comfort by providing reassurance throughout treatment processes.
- Partnered with dental team to create comprehensive treatment plans tailored to patient needs.
- Minimized appointment cancellations through implementation of reminder calls and text messaging services.
Education
High School Diploma -
Stepping Stones
Riverside, CA05-2020
Skills
- Active Listening & Communication - Earn trust and connection with an empathetic, non-judgemental approach
- Lived Experience - Utilize personal recovery experience to relate authentically and inspire hope in others navigating similar paths
- Emotional Regulation & Self-Awareness - Maintain composure in challenging situations: recognize personal boundaries and emotional triggers
- Crisis Support & De-escalation - Remain calm and grounded during emotional distress; support individuals in accessing additional help if needed
- Confidentially & Ethics - Adhere to HIPAA and ethical guidelines, maintaining trust and professionalism at all times
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Raising Cane's Chicken Fingers
01.2025 - Current
Receptionist/Dental Assistant
Western Dental & Orthodontics
02.2022 - 05.2024
Amazon Associate
Amazon Fulfillment Center
05.2020 - 12.2024
High School Diploma -
Stepping Stones
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