Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edith Reyes

Phoenix,AZ

Summary

Adept at process improvement and maintaining workplace safety, my tenure at Amazon as a Return Processing Associate showcases my ability to enhance operational efficiency and foster team collaboration. Spearheaded audits and served as a Process Guide, significantly contributing to policy adherence and performance enhancements. Proficient in Excel and skilled in effective communication, I excel in fast-paced environments. Experienced with managing return processes and ensuring smooth operations. Utilizes keen problem-solving skills to efficiently handle returns and resolve issues. Strong understanding of inventory management and customer service principles.

Overview

3
3
years of professional experience

Work History

Return Processing Associate

Amazon
Phoenix, AZ
11.2021 - Current
  • Maintained a clean and organized workspace, enabling efficient handling of multiple returns simultaneously.
  • Collaborated with team members to ensure smooth workflow and consistent adherence to return policies.
  • Processed high volumes of returns during peak seasons, ensuring all items were assessed accurately and promptly handled according to company guidelines.
  • Became PG(process guide) helping associates in customer returns and answering any questions they may have with the items themselves.
  • Indirect functions such as End-of-Line, Water Spider, Pallet Transporter.
  • Supported senior auditor in the preparation of detailed reports for management, outlining key findings and areas for improvement.
  • Completed audits in accordance with regulations and procedures.

Education

High School Diploma -

West Phoenix High School
3835 W Thomas Rd, Phoenix, AZ 85019
05-2022

Skills

  • Workplace safety
  • Problem Solve
  • Process Improvement
  • Excel, Powerpoint, Word
  • Teamwork and Collaboration
  • Time Management
  • Effective Communication
  • Attention to Detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Return Processing Associate

Amazon
11.2021 - Current

High School Diploma -

West Phoenix High School
Edith Reyes