Edith Rivas Juarez
Fitchburg
Summary
Dynamic professional with a steadfast commitment to excellence, leveraging extensive experience as a Rural Mail Carrier at USPS. Proven ability in mail sorting accuracy and customer relationship building. Skilled in resource optimization and strategic prioritization, ensuring timely deliveries while maintaining compliance with postal regulations. Strong teamwork and analytical observation enhance operational efficiency.
Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Rural Mail Carrier
USPS, United States Postal Service
09.2023 - 12.2024
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Shipping and Receiving Clerk
Certco
12.2020 - 09.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Processed required paperwork to expedite handling of shipped and received goods.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Food & Nutrition Shift Supervisor
SSM Health St. Mary's Hospital
08.2017 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Conducted routine inspections to check quality and compliance with established specifications.
- Cultivated professional working relationships with peers and supervisors.
General Store Manager
H&K Partners KFC
12.2004 - 08.2017
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
Education
High School Diploma -
Madison Area Technical College
Madison, WI04-1988
Skills
- Steadfast Commitment
- Resource Optimization
- Analytical Observation
- Strategic Prioritization Techniques
- Mail-sorting and delivery sequence
- Registered mail protocols
- Teamwork
- GPS use
- Delivery procedures
- Postal regulations
- Safe driving
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Rural Mail Carrier
USPS, United States Postal Service
09.2023 - 12.2024
Shipping and Receiving Clerk
Certco
12.2020 - 09.2023
Food & Nutrition Shift Supervisor
SSM Health St. Mary's Hospital
08.2017 - 12.2020
General Store Manager
H&K Partners KFC
12.2004 - 08.2017
High School Diploma -
Madison Area Technical College
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