Edith Rodriguez
Pasadena,TX
Summary
Detail-oriented Bakery Clerk with expertise in customer service, inventory management, and food safety. Proven ability to enhance bakery operations through effective communication and teamwork. Experienced Sales Associate skilled in creating positive customer experiences and managing time efficiently.
Overview
9
9
years of professional experience
Work History
Bakery Clerk
Fiesta Mart LLC
Houston, Texas
10.2021 - Current
- Guided customers in product selection and promptly addressed inquiries to enhance shopping experience.
- Ensured cleanliness and organization of bakery display cases, contributing to a welcoming environment.
- Prepared baked goods following standard recipes and procedures.
- Collaborated with team members to meet daily production goals.
- Monitored product quality and freshness for customer satisfaction.
- Provided support during busy periods by managing customer flow effectively.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Delivered exceptional customer service, promoting satisfaction and encouraging repeat visits.
- Labeled bakery items by inputting data into digital weighing machine.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Listened to guests to understand needs and help each person select optimal products and services.
Cashier
Dollar Tree
Houston, Texas
09.2017 - 04.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at the checkout.
- Maintained accurate cash drawer and balanced funds daily.
- Assisted customers with product inquiries and explained store policies to enhance their shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided high-level customer service using active listening and engagement skills to ensure customer satisfaction.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Handled returns and exchanges following company procedures.
- Collaborated with team members to streamline operations and improve service efficiency.
- Trained new cashiers on register operation and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
- Stocked shelves and organized merchandise for visibility.
Education
High School Diploma -
Pasadena High School
Pasadena, TX06-2017
Skills
- Bakery operations
- Product knowledge
- Inventory management
- Food safety regulations
- Stocking and shelving
- Shelf organization
- Supply ordering
- Cash handling
- Customer service
- Customer engagement
- Customer inquiries
- Sales support
- Inventory control
- Work prioritization
- Team collaboration
- Problem solving
- Active listening
- Relationship building
Languages
English
Full Professional
Spanish
Professional
Timeline
Bakery Clerk
Fiesta Mart LLC
10.2021 - Current
Cashier
Dollar Tree
09.2017 - 04.2021
High School Diploma -
Pasadena High School