Zoe Miller
Little Rock,AR
Summary
Detail-oriented professional with a versatile background in customer service and tutoring. Proven ability to enhance customer experiences through effective time management and communication skills. Experienced in fast-paced environments, consistently ensuring satisfaction while managing transactions efficiently.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bakery Clerk
Caked Up
Little Rock, Arkansas
06.2026 - Current
- Guided customers in selecting bakery items, enhancing their shopping experience with tailored product recommendations.
- Coordinated special orders for custom cakes and pastries, ensuring customer specifications were met for memorable celebrations.
- Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
- Provided excellent customer service to foster satisfaction and loyalty.
- Processed cash transactions with precision, ensuring accurate payments and maintaining smooth checkout flow.
- Collaborated with team members to ensure timely product restocking and freshness.
Waitress
Oriental Gardens
El Dorado, Arkansas
02.2025 - 05.2026
- Provided excellent customer service in a fast-paced dining environment.
- Resolved customer complaints effectively to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted with menu recommendations and answered customer inquiries.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Collaborated with kitchen staff to ensure timely food delivery.
After-School Tutor
Junction City Elementary School District
Junction City, Arkansas
08.2023 - 05.2026
- Provided one-on-one tutoring to enhance understanding of challenging concepts.
- Collaborated with teachers to align tutoring sessions with classroom curriculum.
- Assisted students with homework and academic projects in various subjects.
- Fostered a positive learning environment that encouraged student participation and confidence.
- Utilized educational software and tools to support personalized learning experiences.
Substitute Teacher
Junction City Elementary School District
Junction City, Arkansas
08.2024 - 05.2025
- Managed classroom activities and maintained student engagement during lessons.
- Provided support for students with special needs in various classroom settings.
- Encouraged positive behavior among students through effective communication techniques.
- Supervised students during recess and lunchtime to maintain safety and order.
- Participated in professional development workshops to enhance teaching skills and methodologies.
Barista
Zigg
El Dorado, Arkansas
05.2022 - 10.2023
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and grinders to ensure high-quality beverage preparation.
- Assisted customers with menu selections and provided product recommendations.
- Managed busy morning customer flow, delivering prompt and levelheaded service. a team Led Led a team of customers daily with efficient, levelheaded customer service.
- Responded to customer inquiries swiftly and professionally, enhancing overall customer experience.
- Maintained cleanliness and organization of the coffee shop environment.
- Collaborated with team members to create a welcoming atmosphere for patrons.
Camp Counselor
Brookhill Ranch Summer Camp
Hot Springs Village, Arkansas
07.2021 - 07.2021
- Ensured camper safety by monitoring group behavior and adhering to guidelines.
- Planned and led engaging outdoor games and team-building exercises.
- Communicated effectively with campers and parents regarding schedules and events.
- Assisted in organizing evening programs, including talent shows and campfires.
- Provided support during meals, ensuring proper dining etiquette and cleanliness.
Education
Associate of Arts -
South Ark College
El Dorado, AR05-2026
Skills
- Bakery operations
- Checkout operations
- POS system operation
- Product display
- Product promotion
- Customer service
- Customer feedback
- Team collaboration
- Time management
- Verbal and written communication
- Telephone communication
- Communication skills
- Analytical skills
- Relationship building
Certification
- Cpr
Timeline
Bakery Clerk
Caked Up
06.2026 - Current
Waitress
Oriental Gardens
02.2025 - 05.2026
Substitute Teacher
Junction City Elementary School District
08.2024 - 05.2025
After-School Tutor
Junction City Elementary School District
08.2023 - 05.2026
Barista
Zigg
05.2022 - 10.2023
Camp Counselor
Brookhill Ranch Summer Camp
07.2021 - 07.2021
Associate of Arts -
South Ark College