Edith Weston
ENT of Georgia South
Riverdale,GA
16
years of professional experience
Knowledgeable Triage Phone Assistant with solid background in providing efficient patient care and support in high-pressure environments. Successfully managed patient triage, ensuring swift and accurate assessment of medical needs. Demonstrated proficiency in patient communication and coordination with medical staff.
Dynamic Medical Assistant with extensive experience in ENT, excelling in phone triage, patient triage and electronic charting. Proven ability to enhance clinic efficiency through effective scheduling and strong interpersonal skills. Proficient in administering injections and conducting lab specimen collections, ensuring high-quality patient care in fast-paced environments.
Work History
Medical Assistant
1 Year 5 Months- Sanitized, restocked and organized exam rooms and medical equipment.
- Triaged 20 patients daily, obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted Strep, Influenza and Covid19 test.
Medical Assistant
3 Months- Obtained vitals, patient medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions, prepared for physician examinations and assisted with procedures.
- Documented patient information in EPIC, answered phones & scanned documents into patient electronic medical record.
- Collected lab specimens & transported specimens to hospital.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
Medical Assistant
3 Months- Obtained patient vital signs, height, weight, temperature and blood pressure.
- Documented medical history, updated medical history & scanned documents in chart.
- Administered allergy shots and immunization vaccines.
- Sanitized, restocked and organized exam rooms.
COVID-19 Tester
1 Year- Collected specimen via oral or nasal swab for coronavirus test from cast and crew members for over 150 BET, Apple TV and Netflix daily.
- Administered infrared temperature scans, oral thermometers, surveys and adhered to PPE requirements and restriction.
- Reported positive and negative response cases according to protocols and reporting mandates.
- Maintained strict aseptic fields when collecting samples, minimizing staff and patient infection risks.
COVID-19 Tester
4 Months- Collect specimen via oral or nasal swab for test 150-200 cast and crew members for Disney, Pinewood Studios and 20th Century Fox.
- Entered patient insurance information into system via iPad. Verified insurance information name, date of birth and labeled specimen tubes.
- Maintained strict aseptic fields when collecting samples, minimizing staff and patient infection risks.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
Medical Assistant
10 Months- Triage 30 patients daily, obtained medical history, updated medical history and scanned documents in chart.
- Collect patient vital signs, height, weight, temperature & blood pressure.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Answered phones, cleared messages, scheduled appointments, precertification of CT.
- Assisted physicians with in office procedures such as sinus ballons, cauterization, suture removal & ear cleaning.
Medical Assistant
2 Years 9 Months- Triage 40 patients, escort patients to exam room, obtain medical history, vital signs and assist physician during examinations and procedures.
- Precertification of ct scans and sleep apnea machines.
- Assisted with in office procedures such as balloons, botox injection in vocal chord, fine needle and aspiration of thyroid, ultrasound of thyroid and performed in-office CT scans.
- Administered injections, medication, performed routine laboratory tests, adjusted pressure & pulled hours from sleep apnea machines.
- Sterilize instruments, sterilize scopes and operated autoclave.
- Cleaned exam rooms, restocked exam rooms, ordered medical supplies, monitored expiration of medical supplies and medications.
Medical Assistant
2 Years- Triage 40 patients daily, escort patients to exam room, obtain medical history, vital signs and assist physician during examinations and procedures.
- Administered injections, medication and performed routine laboratory tests.
- Phone triage, scheduled appointments, prescription refills, referrals, prior authorizations, entered patient information in EMR and EHR system.
- Operated CT machine.
- Sterilize instruments, sterilize scopes and operated autoclave
- Restocked exam rooms, ordered medical supplies, monitored expiration of medical supplies and medications.
Medical Assistant
3 Years 6 Months- Triage 35-50 patients daily, escorted patients to exam room, obtain medical history, and assist physician during examinations and procedures.
- Administered injections,medications and perform routine laboratory tests.
- Phone triage, completed referrals, prescription refills, prior authorizations, and insurance verification.
- Operated EKG machine, Bone Density machine and Doppler machine.
- Sterilize instruments, exam rooms, restock exam rooms, ordered medical supplies, monitored expiration of medical supplies and medications.
Telephone Triage Assistant
2 Years 9 Months- Scheduled patient appointments and coordinated visit logistics for efficient clinic flow.
- Verified insurance details and updated patient records within electronic medical systems.
- Answered incoming calls, relayed messages, and resolved routine patient inquiries promptly.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Ability to work independently. Able to communicate clearly with patients over the telephone and in person.
Education
Associate of Science - Healthcare Management
Certificate - Medical Assistant
Skills
Allergy
ENT
Family Practice
Nephrology and Pediatrics
Triage
front office
back office
scheduling appointments
surgery scheduling
and insurance verification
Sleep Apnea machines
Prepare
stock and sterilize exam rooms
Assist with procedures and exams
Lab specimen and collection
Covid19
Influenza and Strep test
Injections
allergy shots and immunizations
Performs CT
EKG
Doppler Machine
Bone Density Machine
Electronic charting
EMR systems that include Epic
Centricity
Athena
Next Gen
Greenway and eClinicalworks
References
Available upon request
Timeline
Telephone Triage Assistant
ENT of Georgia South
01.2024 - CurrentRead More
Medical Assistant
Children 1st Pediactrics
07.2022 - 12.2023Read More
Medical Assistant
Prestige Staffing(Pediatric Ent Of Georgia)
03.2022 - 06.2022Read More
Medical Assistant
Prestige Staffing(Atlanta Allergy & Asthma)
10.2021 - 01.2022Read More
COVID-19 Tester
Lab 24
01.2021 - 01.2022Read More
COVID-19 Tester
Medix
08.2020 - 12.2020Read More
Medical Assistant
Buckhead Ear Nose & Throat
06.2019 - 04.2020Read More
Medical Assistant
Advanced ENT
04.2016 - 01.2019Read More
Medical Assistant
Georgia Northside ENT
01.2014 - 01.2016Read More
Medical Assistant
Agarwal Nephrology & Hypertension
07.2010 - 01.2014Read More
Ultimate Medical Academy
Associate of Science from Healthcare Management
Read More
KLA Medical
Certificate from Medical Assistant
Read More