Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eileen Tavares

Spring Valley,CA

Summary

Dedicated and empathetic employee offering over 8+ years experience as a front and back office Medical Assistant. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivating trust and rapport with patients and family through excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong focus on teamwork, work ethic and adaptability. Comfortable in fast-paced situations and prioritizing tasks. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

Scripps
04.2022 - Current
  • Sanitize, restock, and organize exam rooms and medical equipment.
  • Obtain client medical history, medication information, symptoms, allergies and measure vital signs
  • Administer medication/immunization injections and document in patient chart
  • Set up procedures and assist physician
  • Relay portal messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Participated in team huddles to improve workflows and contribute to improving patient care
  • Scheduled appointments for patients via phone and in person.

Clinical Scribe

Borrego Health
04.2019 - 03.2022
  • Accurately and thoroughly document clinical visits and procedures performed by the provider, including patient clinical history, physical exam, provider-dictated diagnoses and billing codes, procedures and treatments performed by the provider, patient education and explanations of risks and benefits, diagnostic findings, lab and test results, consultations with other providers, treatment course, and discharge instruction.
  • Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical record

Medical Assistant

Borrego Health
07.2015 - 04.2019
  • Measure vital signs and took medical histories to prepare patients for examination
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • Administer immunizations and PPD tests
  • Perform EKG testing
  • Cleaned and maintained medical equipment following procedures and standards
  • Responded to patient callbacks and phone-in prescription refill requests
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Pediatric, Urgent Care, Family Practice, and Behavioral Health experience

Patient Service Representative

Borrego Health
12.2014 - 07.2015
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate department
  • Answer multi-line calls and schedule patient appointments over phone and in person
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Ran credit card batches and processed payments on a daily basis
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Verified insurance eligibility and coverage for patients.

Medical Assistant (internship)

Hillcrest ENT
08.2014 - 09.2014
  • Answered phones, scheduled appointments, greeted patients and ordered supplies
  • Verified appointment times with patients, preparing charts, and consent forms
  • Communicated with pharmacies for prescription refills on behalf of supervising physician
  • Measured vital signs and took medical histories to prepare patients for examination
  • Explained treatment procedures and physicians' instructions
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Kept facility stocked with necessary supplies, equipment and instruments.

Education

Medical Assistant Diploma -

Kaplan College
San Diego, CA
10.2014

High School Diploma -

Imperial High School
06.2012

Skills

  • ENT, OB/Gyn, Pediatric, Family Practice, Urgent Care, and Behavioral Health experience
  • Epic experience
  • Strong communication and organization skills
  • Patient scheduling
  • Insurance verification
  • Customer service
  • Payment collection
  • Medical terminology knowledge

Certification

BLS Certified American Heart Association

Exp. 01/2026

Languages

Spanish
Professional Working

Timeline

Medical Assistant

Scripps
04.2022 - Current

Clinical Scribe

Borrego Health
04.2019 - 03.2022

Medical Assistant

Borrego Health
07.2015 - 04.2019

Patient Service Representative

Borrego Health
12.2014 - 07.2015

Medical Assistant (internship)

Hillcrest ENT
08.2014 - 09.2014

High School Diploma -

Imperial High School

Medical Assistant Diploma -

Kaplan College

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Eileen Tavares