Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EDITH R. LOPEZ CARDENAS

Phoenix,AZ

Summary

Compassionate Funeral Arranger dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details. Superb Funeral Arranger adept at building trusting professional relationships with families by being empathetic and sensitive to needs.


Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Diocese Of Phoenix Catholic Cemeteries
12.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Funeral Arranger

Universal South Moutain Mortuary
06.2022 - 06.2022
  • Maintained accurate records of client preferences and requests, ensuring their specific needs were met during the ceremony.
  • Educated clients on available options regarding burial or cremation services based on cultural traditions or personal preferences while maintaining compliance with industry regulations.
  • Leveraged extensive knowledge of local customs and traditions when working with diverse clientele, enabling tailored funeral experiences that honored family values and beliefs.
  • Assisted clients in selecting appropriate memorial products such as caskets, urns, and keepsakes to honor their loved ones'' memory.

Funeral Arranger

Samaritan Funeral Home
03.2017 - 07.2021
  • Led and directed funeral and graveside services
  • Completed and filed all necessary legal documentation quickly and accurately
  • Arranged for clergy members to perform funeral services
  • Prepared death certificates and drafted obituaries
  • Addressed all client questions and requests for information relating to funeral services and pricing
  • Consulted with families of deceased regarding final arrangements tactfully
  • Arranged funerals consistent with each family's heritage and religious beliefs
  • Consulted with families of deceased to make funeral arrangements
  • Scheduled funeral services, coordinated burials and arranged cremations
  • Obtained information to complete death certificates or burial permits
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Participated in community activities for funeral home promotions and other purposes

Funeral Arranger

Harper Funeralhome
02.2011 - 04.2016
  • Removed deceased from place of death and transported to funeral home
  • Completed and filed all necessary legal documentation quickly and accurately
  • Prepared death certificates and drafted obituaries
  • Arranged for clergy members to perform funeral services
  • Addressed all client questions and requests for information relating to funeral services and pricing
  • Arranged funerals consistent with each family's heritage and religious beliefs
  • Consulted with families of deceased regarding final arrangements tactfully
  • Consulted with families of deceased to make funeral arrangements
  • Scheduled funeral services, coordinated burials and arranged cremations
  • Completed legal documentation and signed death certificates
  • Offered counseling and comfort to bereaved family members and friends
  • Obtained information to complete death certificates or burial permits
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Funeral Arranger

Abel Funeral Services
05.2013 - 03.2016
  • Completed and filed all necessary legal documentation quickly and accurately
  • Arranged for clergy members to perform funeral services
  • Addressed all client questions and requests for information relating to funeral services and pricing
  • Consulted with families of deceased to make funeral arrangements
  • Scheduled funeral services, coordinated burials and arranged cremations
  • Completed legal documentation and signed death certificates
  • Obtained information to complete death certificates or burial permits
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Education

High School Diploma -

Maryvale High School
Phoenix, AZ
05.2002

Skills

  • Arranging funeral details
  • Mortuary operations
  • Cosmetizing expert
  • Staff scheduling
  • Family counseling
  • Life insurance knowledge
  • MS Word
  • Excel
  • Outlook
  • Reliable
  • Trustworthy
  • Customer service
  • Valid Arizona driver's license
  • Bilingual
  • Data entry
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Scheduling
  • Strong problem solver
  • Clerical support
  • Critical thinking
  • Professional communication
  • Database entry
  • Dedicated team player
  • Excel spreadsheets
  • Scheduling and calendar management
  • Appointment scheduling
  • Professional and mature
  • Calendar management
  • Filing and data archiving
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Document management
  • Resourceful
  • Records administration

Languages

Spanish
Full Professional

Timeline

Administrative Assistant

Diocese Of Phoenix Catholic Cemeteries
12.2022 - Current

Funeral Arranger

Universal South Moutain Mortuary
06.2022 - 06.2022

Funeral Arranger

Samaritan Funeral Home
03.2017 - 07.2021

Funeral Arranger

Abel Funeral Services
05.2013 - 03.2016

Funeral Arranger

Harper Funeralhome
02.2011 - 04.2016

High School Diploma -

Maryvale High School
EDITH R. LOPEZ CARDENAS