Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edlawit Teshome

Boston,MA

Summary

Passionate individual with past experience working in the mental health field with at-risk youth and providing close support for students at Hopkins in order to insure professional growth and success. Energetic professional offering outstanding telephone etiquette, social media and harvested interpersonal skills, especially in communication.

Overview

2
2
years of professional experience

Work History

Concierge Administrator

Led Life LLC
06.2021 - 09.2021
  • Worked closely with a psychiatrist to shadow and write psychiatric evaluations for patients and customers.
  • Provided and exhibited presentations to lead conversation for weekly group therapy sessions for women with past trauma.
  • Offered friendly and efficient service to customers, monitoring their satisfaction with staff and thehelp they received.
  • Addressed customer inquiries with timely and professional responses via phone and email, with tasks such as setting up appointments or providing follow-ups on their experience.

Hop-In Peer Leader

Hop-In Program At Johns Hopkins
06.2022 - 05.2023
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Advocated for and delivered resources for incoming freshmen at Hopkins from low-income, minority backgrounds the summer before and during their first year.
  • Monitored student progress to drive successful academic outcomes and foster relationships with their peers.
  • Scheduled regular follow-ups with the students and was available as their first in line for any inquiries they had during their first year.

Scribe and Intern at Led Life LLC

Bergina Isbell
02.2021 - 06.2021
  • Observed at-risk children and recorded interactions with the lead Psychiatrist to recognize and maintain strong awareness of developmental progress and affects of mental distress on their behavior.
  • Communicated respectfully with parents and guardians by remaining sensitive to different circumstances and home life situations.
  • Examined and summarized past experience with other psychiatrists for the at-risk youth as well as police records when appropriate.

VOLUNTEER

Ethiopian Orthodox Medhanialem Church
04.2017
  • Assisted with programming at the Church for the youth, co-leading bible study lessons as well as co-directing the church choir
  • Tutored children in learning to read and write Amharic

Education

Study Abroad

Queen Mary University of London
London, UK

Bachelor of Arts - Double-Majored in Psychology And Cognitive Science

Johns Hopkins University
Baltimore, MD
05.2023

Skills

  • Communicating respectfully and productively with team-members
  • Past customer service experience and have the organizational and management skills necessary
  • First-generation college student
  • Able to find creative solutions to issues and provide support for others to do the same
  • Very passionate about improving mental health in other impoverished areas or for minorities in general

Languages

Amharic
Native or Bilingual
English
Native or Bilingual
Turkish
Limited Working

Timeline

Hop-In Peer Leader

Hop-In Program At Johns Hopkins
06.2022 - 05.2023

Concierge Administrator

Led Life LLC
06.2021 - 09.2021

Scribe and Intern at Led Life LLC

Bergina Isbell
02.2021 - 06.2021

VOLUNTEER

Ethiopian Orthodox Medhanialem Church
04.2017

Study Abroad

Queen Mary University of London

Bachelor of Arts - Double-Majored in Psychology And Cognitive Science

Johns Hopkins University

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Edlawit Teshome