Edlyn Fonteh
MN
Summary
Highly-motivated student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Health Advocate
Boynton Health
Minneapolis, MN
08.2023 - Current
- Available to help with any health issue in my residence hall on the University of Minnesota Campus
- Provide items like cold medicine, safer sex supplies, pain relievers, cough syrup, and band-aids
- Confidentially listen to health concern of students
Sales Associate
Kohls Corp
Cottage Grove, MN
10.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Park High School
Cottage Grove, MN06.2023
Government Common Entrance Ordinary Level -
Baptist Awae High School
Yaoundé, Cameroon06.2021
Bachelor of Arts - Biology, Society And Environment
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Detail Oriented
- Customer Assistance
- Data Entry
- Problem-Solving
- CPR and First Aid
- Bilingual in English and French
- Proficient in Microsoft Office Suite
- Writing/Oral communication
- Ability to work independently and as part of a team
Languages
French
Professional
English
Native/ Bilingual
Certification
- CPR and First Aid Certified
Timeline
Health Advocate
Boynton Health
08.2023 - Current
Sales Associate
Kohls Corp
10.2022 - 08.2023
High School Diploma -
Park High School
Government Common Entrance Ordinary Level -
Baptist Awae High School
Bachelor of Arts - Biology, Society And Environment
University of Minnesota - Twin Cities
- CPR and First Aid Certified
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