Edmin Brown Sr
Albemarle,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ROADIE DRIVER
Roadie
Charlotte, NC
06.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered items to residential addresses within specified time frames.
- Ensured timely pick up and delivery of packages within designated time frames.
- Delivered medical supplies and equipment to healthcare facilities.
LYFT DRIVER
Lyft
Charlotte, NC
06.2017 - Current
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Followed maps and GPS systems to promptly complete tasks.
Uber Partner
Uber
Charlotte, NC
02.2017 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Followed company policies and procedures related to driver conduct on the road.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained valid driver's license at all times according to state regulations.
- Maintained cleanliness of interior and exterior of vehicle.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Drove passengers from pick-up points to deliver to destination.
Education
Master of Science - Human Services
Capella University
Minneapolis, MN05-2014
Skills
- Microsoft Word
- Public Speaking
- Leadership
- Decision-Making
- Friendly, Positive Attitude
- Dependable and Responsible
- Time Management
- Multitasking
- Flexible and Adaptable
- Customer Service
- Passenger Assistance
- GPS Navigation
- Transportation Regulations
- Valid Driver's License
Certification
- Bloodborne Pathogens Certification
- Certified HIPAA Certification
- Pharmacy Gig Certification
Timeline
ROADIE DRIVER
Roadie
06.2020 - Current
LYFT DRIVER
Lyft
06.2017 - Current
Uber Partner
Uber
02.2017 - Current
Master of Science - Human Services
Capella University
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