Edmond Mensah
Durham,North Carolina
Summary
Proven delivery expert with a track record of enhancing customer satisfaction through timely and accurate deliveries at J&O Services. Skilled in GPS navigation and route optimization, demonstrating exceptional attention to detail and a positive attitude. Excelled in teamwork, reliably meeting tight schedules, and maintaining professionalism under pressure.
Overview
12
12
years of professional experience
Work History
Delivery Driver
J&O Services
Durham, NC
02.2013 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Hub Delivery Driver
AutoZone
Durham, NC
06.2020 - 02.2023
- Assisted in training new hires, sharing knowledge about best practices for successful hub delivery operations.
- Mitigated risks associated with heavy traffic or inclement weather through proactive adjustments to driving strategies.
- Improved delivery efficiency by optimizing route planning and adhering to time-sensitive schedules.
- Adapted quickly to evolving workplace policies and procedures, remaining flexible in the face of unexpected challenges or opportunities for improvement.
- Upheld company standards for professionalism while interacting with customers, addressing inquiries or concerns promptly and effectively.
Education
Undercar Certificate - Automotive Engineering Technology
Durham Technical Community College
Durham, NC04.2016
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Attention to Detail
Dependable and reliable
Punctual and Reliable
Timeline
Hub Delivery Driver
AutoZone
06.2020 - 02.2023
Delivery Driver
J&O Services
02.2013 - Current
Undercar Certificate - Automotive Engineering Technology
Durham Technical Community College