Edmund Flynn
Mansfield,MA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Exceptional people skills and patience. I've always been very successful with analyzing a business and growing sales. Negotiating and and solving problems professionally are a strong point.
Overview
19
19
years of professional experience
Work History
Store Manager
7 Eleven Store
Quincy, MA
11.2016 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Traveled to multiple locations in Massachusetts and Rhode Island to help franchise and corporate locations with category resets, ordering, inventory management, cleaning and reaching food service and overall customer service improvement.
Assistant Manager
Blockbuster Video
07.2005 - 12.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Restaurant Manager
Wendy's
10.2010 - 11.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Education
Graduate - NA
Wachusett Regional High School
Holden, MASkills
- Customer Service
- Supply management
- Order Management
- Project Management
- Business Management Principles
- Microsoft Visual Basic
- Adobe Systems Adobe Creative Cloud
- Store Opening and Closing Procedures
- Manage Budgets
- Mentoring
- Shift Checklists
- Tax Software
- Time Management
- Microsoft Internet Explorer
- Maximizing Profitability
- Process Improvement
- Corporate Social Responsibility
- Accounting Techniques
- Product and Service Sales
- Goals and Performance
- Sales Activities
- Order Supplies
- Employment Law
- Inventory Management
- Employee Motivation
- Team Leadership
Accomplishments
- Achieved the Number national store ranking within Number years.
- Recruited Number successful new managers within one year.
- Exceeded monthly store sales goals Number months in a row.
- Increased sales by Number% by coaching department managers on new merchandising standards.
- Managed a store that exceeded company expectations in every category during the Quarter quarter.
Timeline
Store Manager
7 Eleven Store
11.2016 - Current
Restaurant Manager
Wendy's
10.2010 - 11.2016
Assistant Manager
Blockbuster Video
07.2005 - 12.2010
Graduate - NA
Wachusett Regional High School