Summary
Overview
Work History
Education
Skills
Timeline
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Edmund Smolinski

Kissimmee,FL

Summary

Highly experienced in Telecommunications and certified by the FOA as a Fiber Optics Technician with additional certifications in splicing, testing and maintenance. Experienced in installations of Fiber networks as well as video, voice, data, and home security. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

26
26
years of professional experience

Work History

Senior Infrastructure Engineer

SITA
Orlando, FL
10.2022 - Current
  • Created detailed documentation on existing infrastructure architectures and processes.
  • Provided technical support to users in troubleshooting hardware and software problems.
  • Maintained FIDS screens and DDC's.
  • Created user accounts for authorized personnel accessing Airport Vision.
  • Planned, scheduled and controlled installation processes from start to finish to ensure all project requirements are delivered on time.
  • Installed, updated and configured hardware and software.
  • Managed the daily operations of monitors and ensured proper functioning.

Fiber Optic Cable Technician

Precision Contracting Services Inc.
Winter Garden, FL
05.2021 - Current
  • Performed splicing, bonding, grounding and terminations of cables.
  • Constructed cases to surround and protect splices.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
  • Answered normal and after-hours service calls.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Continuously applied quality-improvement methodologies to improve work processes.

ADT Alarm Technician

1Path
Orlando, FL
11.2020 - 05.2021
  • Installed, tested and serviced ADT alarm systems, ensuring that they functioned correctly.
  • Programmed and installed conventional and networked alarm monitors, including fire, security, cellular and digital communicator, CCTV and other entry installations.
  • Maintained certifications and technical knowledge to comply with system deployment, management and disposal standards.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Cable Technician

AEON
Orlando, FL
02.2015 - 09.2020
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.

Operations Supervisor

US Airways
Philadelphia, PA
01.1998 - 10.2003
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Responded politely to passenger complaints regarding ticketing and baggage handling.
  • Coordinated with ground crew personnel on arrival and departure procedures for each flight.
  • Handled emergency situations calmly while following company protocols.
  • Operated computer systems to process reservations, check-in procedures.

Education

ITIL4 -

People Cert
12-2023

BASA/FASA -

State Of Florida
Orlando, FL
11.2020

Fiber Optics -

University Of Central Florida
Orlando, FL
09.2020

GED -

State Of New Jersey
Pleasantville, NJ
08.2014

Skills

  • Installation and servicing
  • Equipment programming and calibrating
  • Supervision
  • Customer support and assistance
  • Troubleshooting abilities
  • PC Imaging
  • Windows Operating Systems
  • Project Coordination
  • ITIL4
  • LAN/WAN
  • Computer Diagnostics
  • Project Oversight

Timeline

Senior Infrastructure Engineer

SITA
10.2022 - Current

Fiber Optic Cable Technician

Precision Contracting Services Inc.
05.2021 - Current

ADT Alarm Technician

1Path
11.2020 - 05.2021

Cable Technician

AEON
02.2015 - 09.2020

Operations Supervisor

US Airways
01.1998 - 10.2003

ITIL4 -

People Cert

BASA/FASA -

State Of Florida

Fiber Optics -

University Of Central Florida

GED -

State Of New Jersey

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Edmund Smolinski