Edmund Speer
Fort Worth
Summary
I am a adaptive professional, excelling from categories such as customer service to team building. I am skilled in multitasking and supporting other team members as well as effectively managed high-pressure situations while ensuring customer satisfaction. I am a highly motivated Sales Associate with extensive customer service and sales experience. I pride myself in elevating the customers experience as well as resolving issues within the system.
Overview
4
4
years of professional experience
Work History
Wash Convenience
Take 5 Car Wash
11.2025 - Current
- Assisted Team members with day-to-day operations, as well as provided guidance when necessary.
- Proven ability to adapt on the fly to issues with customers, and insure they have a good experience.
- Executed opening and closing procedures with team members, ensuring hasty and safe procedures.
- I suggestively sell memberships to customers to earn commission.
- Skilled at working independently and collaboratively in a team environment.
3D Printing Technician
Twin Sun Trading LLC.
12.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provide links to customers to ask for custom commissions that include props, toys etc.
Server Owner
08.2024 - Current
- Learned social skills by communicating with server members, connecting and building relationships as well as collecting feedback from players to improve the server.
- Curated and managed my own staff team through an interview process, teaching them the basics of managing the server which includes payments, plugins, players, and social media.
- Taught myself and staff how to use Tebex to complete purchases and asked server members for opinion on pricing to have a good balance between profit and player enjoyment
- Quickly adapted and learned how to handle issues with members, and always making sure they are satisfied with their server experience.
Sandwich Artist
Subway
07.2023 - 07.2025
- Greeted and connected with guests, making sure their order is made to their satisfaction.
- Learned how to use and manage orders using a POS system as well as operated a cash register to process customer payments.
- Assisted customers in finding solutions to issues or complications with their order.
Server Manager
Mr. Brollow
04.2022 - 01.2023
- Designed and Managed a Skyblock Minecraft server for Youtuber "Mr. Brollow", for his discord community.
- Moderated players to insure they are having the experience they desire, as well as communicating with them to see what we can change
- Lead and worked with a team of staff members to manage players as well as taught them how to moderate players, manage plugins, and run the server while I was gone.
- Managed purchased ranks and currencies with customers, insuring they get what they need.
- Made sure players were heard and understood, and making changes to adapt to the player base.
- Handled multiple server raids that would jeopardize the players as well as the server, as well as taking action to make sure it wouldn't happen in the future
Education
High School Diploma -
Central High School
Keller06-2024
Skills
- Multitasking Abilities
- Training & Development
- Excellent communication
- Customer service
- Team building
- Calm under pressure
- Basic math
- Data management
- Recordkeeping
- Quality assurance
Timeline
Wash Convenience
Take 5 Car Wash
11.2025 - Current
3D Printing Technician
Twin Sun Trading LLC.
12.2024 - Current
Server Owner
08.2024 - Current
Sandwich Artist
Subway
07.2023 - 07.2025
Server Manager
Mr. Brollow
04.2022 - 01.2023
High School Diploma -
Central High School