Summary
Overview
Work History
Education
Skills
Competencies
Appointments
Leadership Ability
Additional Information
Timeline
Work Availability
Quote
Software
Interests
Work Preference
Accomplishments
Generic

Edmund A Luciano Jr MBA

Senior Sales and Managment
Monroe Township,New Jersey

Summary

Experience driving sales, profits and market share to new heights. Multi-talented executive recognized for successfully leading product strategies, operations, sales and marketing initiatives in startup, turnaround and mature organizations. Extensive experience leading culture change programs to foster team empowerment and accountability that have resulted in dramatic leaps in profits, productivity, quality and customer satisfaction.

Overview

31
31
years of professional experience
1
1
Language

Work History

INDEPENDENT SALES CONSULTANT

Kendall Park
01.2012 - 04.2018
  • Advised clients in electronics, pharmaceutical, and chemical manufacturing industries on growth strategies, sales and marketing concepts, and product introduction.
  • Surveyed industry- and target-specific accounts by utilizing published regulatory databases, trade journals and magazines and other media outlets.
  • Analyzed competitors'' offerings to identify potential advantages or gaps in their product/service lineup.
  • Provided valuable market insights to management, assisting in product development and strategic planning efforts.

Managing Partner

Career Advancement Systems
East Orange, NJ
10.2006 - 01.2012
  • Recruited to lead sales charge and drive operational excellence for this startup firm providing outplacement career counseling and guidance to displaced executives.
  • Challenged to drive awareness and penetrate key accounts in a highly competitive market with deeply entrenched competition.
  • Established trustworthiness and credibility among clients by demonstrating extensive knowledge of products services.
  • Trained new sales consultants on best practices, contributing to overall team success and productivity.
  • Analyzed competitors'' offerings to identify potential advantages or gaps in their product/service lineup.
  • Utilized CRM software proficiently to track leads, maintain client information, and analyze sales data for strategic decision-making purposes.
  • Provided valuable market insights to management, assisting in product development and strategic planning efforts.

Managing Agent

State of New Jersey / Motor Vehicle Commission
06.2002 - 09.2006
  • Appointed by then Governor McGreevy to turnaround service mentality and operational efficiency of Motor Vehicle Bureau for the 4th largest office in the state, generating over $13M in yearly revenues.
  • Presented feedback to management on customer service trends and improvement areas.
  • Verified and improved quality standards by analyzing customer service metrics.
  • Used Excel software to prepare sales reports containing customer information related to products and services purchased.

Vice President Sales

Adelphia Business Solutions
01.2000 - 05.2002
  • Held P&L accountability for large region spanning 22 markets across 10 states in the eastern half of the United States.
  • Cultivated strong relationships with key stakeholders, including customers, suppliers, regulators, and business leaders to promote collaboration and long-term success.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for department and provided methods for reaching milestones.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments 22%.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

Vice President Sales & General Manager

NPC
09.1991 - 01.2000
  • Recruited by President to turnaround manufacturing, retail and distribution firm suffering from imminent bankruptcy due to rapidly declining sales and years of losses.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity by 35% and cost savings across the organization 25%.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency by 35% and client satisfaction 25%.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments by 40%.

Regional Sales Manager / Account Manager

Verizon
01.1987 - 09.1991
  • Accountable for large territory from New Jersey south to Washington DC.

Education

MBA - Business Management

Ashley University
San Francisco, California

Bachelor of Arts -

Bloomfield College
Bloomfield, New Jersey

Skills

  • Product & Market Strategies
  • P & L Management
  • Sales & Marketing
  • Best Practices Deployment
  • Strategic Planning & Tactics
  • Productivity Improvement
  • Process & Systems Reengineering
  • Achieving Operational Excellence
  • Team Leadership
  • Sales Meetings
  • Sales Support
  • Direct Sales
  • Sales Goals
  • Sales Proposal
  • Regional Sales and Support
  • Retail Knowledge
  • Team Meetings
  • Operations Support
  • Client Needs Assessment
  • Development Activities
  • Outreach Initiatives
  • Promotional Campaigns
  • Client Satisfaction
  • Operational Processes
  • Operational Efficiency
  • Customer Service and Assistance
  • Client Rapport-Building
  • Inventory Control Processes
  • Cost Control
  • Product & Market Strategies
  • Effective Customer Communication
  • Site Visits
  • Service Quality
  • Technical Management
  • Personnel Management
  • People Skills
  • Client Correspondence
  • Special Promotions
  • Pricing Structures
  • Interpersonal Communication Skills
  • Providing Feedback
  • Loyalty Programs
  • Efficient Service
  • Profit Target Achievement
  • Promote Products
  • Merchandising Proficiency
  • Business Documentation
  • Loss Prevention Goals Monitoring
  • Contact Management Systems - CRM
  • Effective Scheduling
  • Persuasive Techniques
  • Business Partnerships
  • Acquire New Business
  • Effective Project Management
  • Department Development
  • Organizational Systems
  • Product & Market Strategies
  • Customer Implementation
  • Online Sales
  • Adaptable to New Technologies and Methodologies
  • Adaptability and Resilience
  • Prospecting and Cold Calling
  • Communications Strategies
  • Sales Cycle Management
  • Personnel Development
  • Consultative Selling Techniques

Competencies

Exceptional ability to resolve complex business challenges and attain peak levels of performance. Intellectually aggressive, with a record of accomplishment for identifying core business problems, and setting strategic direction based upon competencies of the organization and opportunities.

Appointments

  • Appointed by NJ Governor, Motor Vehicle Office, June 2002 through September 2006. Turnaround performance at 4th largest motor vehicle office in the state and led office to earn the #1 rank for revenues and profits.
  • Managed $350M, 10-state operation, January 2000 through May 2002. Overseeing over 400 personnel and grew revenues 100% in 9 months. Ranked #1 every year for sales and profits.
  • Turned around manufacturing firm, September 1991 through Janaury 2000. On the brink of bankruptcy to profitability after 1st year. Grew revenues 488% and delivered record 25% profit margin.

Leadership Ability

Optimistic leader with an entrepreneurial can-do attitude, but with firmly planted pragmatism. Highly effective management style that promotes a shared vision and forges positive working relationships. Possess a seasoned, mature management style, which provides credibility and confidence to the organization. Proven ability to recruit, motivate and develop a superior staff.

Additional Information

Civic Activities

South Brunswick Township ² South Brunswick, New Jersey

Councilman ² 1996 - 2004

Mayor / Deputy Mayor ² 1997 - 1998

As Mayor, managed a $41 Million municipal budget, and 296 employees. Liaised with municipal, county, state, and federal agencies. Served on various commissions, including health, safety, and community affairs.

Ø Contributed to a surplus growth of over $8M.

Ø As Deputy Mayor, reduced taxes by 1%.


Assemblyman Gary Guear ² Trenton, NJ

Chief of Staff ² 2002 - 2003

Responsible for all legislative office functions and constituent services. Researched and collaborated with legislative support operations and other colleagues in all legislative efforts, especially matters regarding labor and regulatory oversight committees.


South Brunswick Township ² South Brunswick, NJ

Emergency Management ² 1996-2004

Represented township to county and state officials. Served as council liaison to South Brunswick Township Police, Fire, and medical responders.

Ø Negotiated benefit package for Emergency Volunteer Corps.

Ø Participated in design logistics to emergency response and design response to neighboring communities.

Timeline

INDEPENDENT SALES CONSULTANT

Kendall Park
01.2012 - 04.2018

Managing Partner

Career Advancement Systems
10.2006 - 01.2012

Managing Agent

State of New Jersey / Motor Vehicle Commission
06.2002 - 09.2006

Vice President Sales

Adelphia Business Solutions
01.2000 - 05.2002

Vice President Sales & General Manager

NPC
09.1991 - 01.2000

Regional Sales Manager / Account Manager

Verizon
01.1987 - 09.1991

MBA - Business Management

Ashley University

Bachelor of Arts -

Bloomfield College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I do not ask of another person that which I will not do myself or have already performed.
Edmund A. Luciano Jr

Software

MS Office, CRM,

Interests

History, Reading, Traveling, Being better than yesterday

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionPersonal development programsStock Options / Equity / Profit SharingFlexible work hoursHealthcare benefitsPaid time offPaid sick leave

Accomplishments

ü Appointed by NJ Governor to turnaround performance at 4th largest motor vehicle office in the state and led office to earn the #1 rank for revenues and profits.

ü Managed $350M, 10-state operation overseeing over 400 personnel and grew revenues 100% in 9 months. Ranked #1 every year for sales and profits.

Turned around manufacturing firm on the brink of bankruptcy to profitability after 1st year. Grew revenues 488% and delivered record 25% profit margin.

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