Summary
Overview
Work History
Education
Skills
Timeline
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Edna Gotcher

San Diego,CA

Summary

Dynamic professional with extensive experience at Costco Wholesale, excelling in cash flow management and customer service. Proven track record in enhancing operational efficiency and training staff. Bilingual in English and Spanish, with strong organizational skills and attention to detail, consistently delivering results in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Production Assistant

Costco Optical
06.2023 - Current
  • Mount lenses and prepare glasses for final inspection ensuring there are no defects.
  • Operate MEI and check edging, sizing, and inspect lenses.
  • Hand polish and edge lenses as needed.
  • Sort jobs and send them to designated areas like mounting, QA and MEI.

Gas Station Supervisor

Costco Wholesale
05.2020 - 06.2022
  • Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
  • Improved overall gas station performance with proactive maintenance of gas pumps and equipment.
  • Ordered supplies and made sure parts were available as needed.
  • Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
  • Made department Schedule and wrote and issued performance reviews

Bakery Supervisor

Costco Wholesale
07.2018 - 05.2020
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the department.
  • Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques and maintained a clean and organized workspace.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Enhanced bakery operations by effectively supervising and coordinating staff duties.
  • Ordered Supplies as needed.
  • Oversaw bakery department, supervised staff and delegated daily tasks.

Front End Supervisor/ Schedule Writer

Costco Wholesale
12.2009 - 07.2018
  • Maintained a clean and organized front-end to ensure a pleasant shopping experience for members.
  • Managed same day member returns and exchanges efficiently, ensuring a smooth process for both members and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers to verify adequate cash supply.
  • Was in charge of scheduling all Front End, Member Service and Show Time ready employees.
  • Processed NSF payments from members.
  • Ordered Front End Supplies.


Vault Clerk

Costco Wholesale
08.2007 - 12.2009
  • Balanced end of Day tills and made sure all registers were closed and accounted for.
  • Balanced checks
  • Issued and logged Manual checks as necessary.
  • Demonstrated strong attention to detail while logging incoming deposits and verifying their accuracy against transaction records.
  • Prepared bank deposits and prepared change orders.

Education

No Degree - General Studies

San Diego City College
San Diego, CA
06-2003

Skills

  • Experience with Word, Excel, and AS400
  • Cash flow management
  • Payment processing
  • Organization skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Timeline

Production Assistant

Costco Optical
06.2023 - Current

Gas Station Supervisor

Costco Wholesale
05.2020 - 06.2022

Bakery Supervisor

Costco Wholesale
07.2018 - 05.2020

Front End Supervisor/ Schedule Writer

Costco Wholesale
12.2009 - 07.2018

Vault Clerk

Costco Wholesale
08.2007 - 12.2009

No Degree - General Studies

San Diego City College

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Edna Gotcher