Andres Diaz
Rockaway Twp,NJ
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Club Attendant - Food Service
Sodexo Magic
08.2023 - 03.2024
- Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
- Increased member retention by building strong relationships through attentive listening and personalized assistance.
- Streamlined check-in processes, reducing wait times and creating a more efficient flow of traffic within the club.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Supervisor
Munoz Underground
02.2022 - 12.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
Learn English As A Second Language (ESL)
Fairleigh Dickinson University
Teaneck, NJAssociate of Arts -
Fairleigh Dickinson University
Teaneck, NJAssociate of Science - Sociology
Universidad Del Valle |
Cali - Colombia07.2013
Associate of Arts - Philosophy
Universidad Del Valle
Cali - Colombia07.2007
Skills
- Customer Service
- Team Building and Leadership
- Team player attitude
- Motivating Performers
- Able to read and interpret blueprint
- Managing Employees
- Resolving Complaints
- Bid Estimation
- Business Planning
- Staff Leadership and Direction
- Manage daily activities to meet goals
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Certification
- Certificate of completion in Rough Terrain and Power Industrial Forklift Training Class, CS TRAINING - February - 2023
Additional Information
I am a professional worker with studies in social communication and marketing strategies. I know about strategic planning and have experience in group leadership.
Languages
Spanish
Native or Bilingual
Timeline
Club Attendant - Food Service
Sodexo Magic
08.2023 - 03.2024
Supervisor
Munoz Underground
02.2022 - 12.2022
Learn English As A Second Language (ESL)
Fairleigh Dickinson University
Associate of Arts -
Fairleigh Dickinson University
Associate of Science - Sociology
Universidad Del Valle |
Associate of Arts - Philosophy
Universidad Del Valle