Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edna Ramon

Pittsburgh,PA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

29
29
years of professional experience

Work History

Customer Service Specialist

City Of Mesa - Court
Mesa, AZ
10.1991 - 02.2021
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Gilbert High School
Gilbert
06-1988

Skills

  • Complaint resolution
  • Customer Service
  • Problem Resolution

Languages

Spanish
Professional

Timeline

Customer Service Specialist

City Of Mesa - Court
10.1991 - 02.2021

High School Diploma -

Gilbert High School
Edna Ramon