Ednaa Hernandez
Vista,CA
Summary
Adept at managing high-volume deliveries for DoorDash, I excel in efficient route planning and customer satisfaction, ensuring timely and safe food delivery. Skilled in machine operation and meticulous attention to detail, my bilingual abilities and leadership qualities have consistently enhanced team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Vista, CA
12.2023 - Current
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Utilized GPS navigation tools for efficient route planning between multiple deliveries.
- Carried food in insulated bags to maintain hot or cold temperatures.
- Maintained vehicle according to company and state safety requirements.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Maintained accurate records of delivered items as well as customer feedback and ratings.
- Delivered fresh food to customers across local area.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Ensured proper handling of food items throughout the entire delivery process.
Machine Operator/ Painter
Western CNC
Vista, CA
01.2023 - 02.2023
- Painted logos directly on golf pucks, as instructed.
- Wore protective clothing such as masks, respirators, and gloves.
- Utilized acetone in various tasks.
- Managed permanent paints adhering to proper guidelines.
- Acquired knowledge of the safe handling of acetone.
- Executed meticulous attention to detail when crafting logo designs.
- Applied different instruments for the removal of surplus paint on golf pucks and maintenance of workspace cleanliness.
- Recorded the specific puck types handled each day, and how many were done.
- Executed tasks swiftly while ensuring top-notch quality.
Warehouse Temporary
Ontrac
Oceanside, US
11.2022 - 12.2022
- load packages to the correct zip codes and organize for drivers.
- Sent out packages from many distributors.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted co-workers with lifting heavy objects when needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Inspected packages for signs of damage or tampering.
- Sorted incoming shipments and separated packages by size, type, and destination within the warehouse.
Ship and Receive/Operator/Polisher/Blender
USI Supplementary Company
Oceanside, US
11.2021 - 07.2022
- Experience working under the FDA and GMP.
- Coordinated deliveries and outbound shipments while ensuring accurate processing.
- Handled vital supplements requiring meticulous attention.
- Handled input of raw materials into operational machinery producing up to 3,000 capsules in minutes.
- Polished, inspected, and packaged finished products for shipment.
- Processed and handled raw powders, vitamins, materials, and proteins.
- Collaborated on high-volume powder manufacturing.
- Encapsulating/operating
- Evaluated metal powder samples using established testing protocols.
- Disassembled and reassembled operational machinery for scheduled weekly maintenance.
- Organized shipments by designated codes and package numbers.
- Produced quality products by palletizing, packaging and assembling finished items.
- Written down paperwork for each delivery shipped and received.
- Met or exceeded target for on-time customer shipments.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Maintained records of sanitation activities on a daily basis.
Crew Member
Legoland Parks
Vista, US
07.2021 - 09.2021
- As a seasonal retail worker at the LegoLand park I learned a lot about back stock and restocking a store
- Remembering where items were in the Big Shop was a great quality
- I worked with thousands of kids and creating communication with them to keep their excitement up, took care of lots who would lose their parents around the park and understood how to handle and calm the child to keep the chaos as calm as possible
- Handled customer care
- Greeted customers
- Operated the cash register
- Kept stock of new lego sets and current ones
- Restocked merchandise
- Made sure the store and area was clean
- Maintained a positive relationship with coworkers
- Provided friendly service
- Took out trash and recycling
Crew Member
McDonald's
Vista, US
09.2020 - 03.2021
- Executed customer interactions through prompt order taking and payment processing.
- Trained new employees in a fast-paced environment.
- Exhibited consistent composure to resolve challenges effectively.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Packed fast food products in approved containers, cups, and bags.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
Associate of Science - General Business
Palomar College
San Marcos, CA09-2025
High school diploma -
Rancho Buena Vista High School
Vista, CA06-2021
Skills
- Fluent in English, Spanish
- Patient
- Maintenance
- Experience with children
- Warehouse Experience
- Cleaning experience
- Product assembly
- Safety compliance
- Shipment preparation
- Machine operation
- Manufacturing operations (polisher, blender)
- Pallet jack
- Heavy lifting
- Cash handling proficiency
- Reliability and punctuality
- GPS mapping
- Commercial driving
- Attention to detail
- Punctual and reliable
- Stocking and inventory
- Multitasking and organization
- Leadership qualities
- Shipping and receiving
- Team player attitude
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Dasher
DoorDash
12.2023 - Current
Machine Operator/ Painter
Western CNC
01.2023 - 02.2023
Warehouse Temporary
Ontrac
11.2022 - 12.2022
Ship and Receive/Operator/Polisher/Blender
USI Supplementary Company
11.2021 - 07.2022
Crew Member
Legoland Parks
07.2021 - 09.2021
Crew Member
McDonald's
09.2020 - 03.2021
Associate of Science - General Business
Palomar College
High school diploma -
Rancho Buena Vista High School