Carmen Chavez
La Puente,CA
Summary
Dependable and bilingual professional with over 5 years of experience in customer-facing and administrative roles. Skilled in patient support, scheduling, and problem-solving. Eager to contribute strong communication and organizational skills in a medical or customer service setting where quality care and efficiency matter.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
Los Angeles, CA
03.2021 - 02.2025
- Delivered food orders with accuracy and efficiency, using app navigation.
- Maintained professionalism, ensured food safety, and customer satisfaction.
CRV Clerk
Tzenglong USA
Los Angeles, CA
11.2020 - 02.2021
- Processed recyclables and calculated redemption values using state tools.
- Handled high-volume cash transactions and ACH submissions with precision.
- Ensured accurate daily cash applications for invoicing.
School Director /Front Office Manager
Contractors License Resource Group
Garden Grove, CA
05.2018 - 02.2020
- Managed day-to-day operations, including scheduling, event coordination, and client inquiries.
- Led policy development and team training initiatives.
- Submitted official documents to state licensing boards, and made daily bank deposits.
Customer Service Representative
Avalon Cold Storage
Compton, CA
01.2018 - 04.2018
- Provided exceptional product and billing support to clients.
- Managed complaints and resolved issues promptly.
- Maintained detailed logs of interactions and transactions.
Sales Support Specialist /Executive Administrative Assistant
Hangsen USA
Walnut, CA
08.2017 - 12.2017
- Responded to product inquiries, processed orders, and scheduled meetings.
- Tracked inventory, and supported internal sales teams with documentation.
Office Assistant
Transcon Finance
Chino, CA
08.2016 - 02.2017
- Created financial spreadsheets, and performed accurate data entry.
- Provided administrative support and managed incoming calls.
Physical Therapy Aide Intern
United Care Health Center
West Covina, CA
06.2016 - 07.2016
- Prepared therapy areas and assisted in patient rehabilitation routines.
- Monitored and recorded vital signs.
- Supported treatments, including EMS, ultrasound, and guided exercises.
Education
High School Diploma -
Bassett High School
La Puente, CA06-2016
Skills
- Bilingual: fluent in English and Spanish
- Customer service and patient support
- Microsoft Office and web-based applications
- Strong oral, written, and interpersonal communication
- Problem solving and conflict resolution
- Team collaboration and leadership
- Quick learner, adaptable, and detail-oriented
Certification
- Certified Physical Therapy Aide
Timeline
Dasher
DoorDash
03.2021 - 02.2025
CRV Clerk
Tzenglong USA
11.2020 - 02.2021
School Director /Front Office Manager
Contractors License Resource Group
05.2018 - 02.2020
Customer Service Representative
Avalon Cold Storage
01.2018 - 04.2018
Sales Support Specialist /Executive Administrative Assistant
Hangsen USA
08.2017 - 12.2017
Office Assistant
Transcon Finance
08.2016 - 02.2017
Physical Therapy Aide Intern
United Care Health Center
06.2016 - 07.2016
High School Diploma -
Bassett High School