Edona Ajdini
Willow Springs
Summary
Comprehensive knowledge of legal procedures and excellent research skills. Demonstrated ability to support attorneys with case management, document drafting, and client representation. Strong attention to detail and proficiency in legal software.
Overview
9
9
years of professional experience
Work History
FRONT OFFICE RECEPTIONIST
The Joint Chiropractic
09.2023 - Current
- Front office receptionist with 4 months of experience in managing high-volume phone calls and appointments
- Expertise in maintaining a welcoming and organized front desk area for optimal customer service
- Proficient in using various office software and handling administrative tasks, such as filing and data entry.
MANAGER
7-11
01.2015 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Implemented operational strategies and effectively built customer and employee loyalty
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Education
BACHELORS OF SCIENCE OF CRIMINAL JUSTICE: LAW -
Strayer University
12.2024
Skills
- Managed and trained a team of 10 sales representatives, increasing their monthly sales targets by 30%
- Led cross-functional teams in designing and implementing innovative marketing strategies resulting in 20% revenue growth
- Developed and maintained strong relationships with key clients, resulting in a 15% increase in customer retention
- Front office receptionist with 4 months of experience in managing high-volume phone calls and appointments
- Expertise in maintaining a welcoming and organized front desk area for optimal customer service
- Proficient in using various office software and handling administrative tasks, such as filing and data entry
- Business leadership
- Records organization and management
- Sales tracking
- Sales promotion
- Management training
- Motivational leadership
- Customer inquiries leadership
- Problem solving
- Communication
- Strategic thinking
- Teamwork
Accomplishments
I have graduated out of high school one year earlier with also playing Varsity Volleyball since 9th grade.
Awards
- I've been in student counsel and national junior honor society.
- Always won certificates for being the best in my class, especially in math class.
- Always had certificates for my perfect attendance.
- I had a signed letter from Barack Obama in middle school for my academics.
References
- John Brassil - Assistant State Attorney
- Michelle Condon - Prosecutor
- Steve Sylvester- Sheriff
- Donald Schoenfeld - Entrepreneur
- Oowais Siddique - Doctor
- Paul Majer - Doctor
- Phoukhong Lamvichit - Doctor / Entrepreneur
- Philip Olasa - Doctor / Entrepreneur
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
FRONT OFFICE RECEPTIONIST
The Joint Chiropractic
09.2023 - Current
MANAGER
7-11
01.2015 - Current
BACHELORS OF SCIENCE OF CRIMINAL JUSTICE: LAW -
Strayer University
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