Edrees Zeweri
Mount Laurel,NJ
Summary
Future driven towards Cybersecurity and tech support coupled with in depth knowledge of computer hardware, software, installation and maintenance. Motivated and energetic individual skillful in troubleshooting local area network and wide area network systems and training users with hardware and software applications and uses. Structured and methodical team player commended for delivering exceptional customer service and IT support in remote and client-facing capacities.
Overview
3
3
years of professional experience
Work History
IT Support
Self Employed
06.2024 - Current
- Provides tier 1 IT support to users of desktops, laptops, and mobile devices.
- Helped patients and family members with a confident, soothing approach while going through technical difficulties.
Custom PC Builder
Self Employed
01.2022 - Current
- Ability to build and test computer components from scratch.
- Strong knowledge of Windows and general knowledge of Linux.
- Identifies issues, analyzes information, and provides solutions to problems.
- Proves successful working within tight deadlines and a fast-paced environment.
- Delivers services to customer locations within specific timeframes.
Car Detailer
Burns Honda
10.2024 - 03.2025
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Provided exceptional customer service and addressed customer inquiries.
- Maintained records of cleaning activities.
Landscaper
The Lawn Ranger LLC
05.2023 - 08.2023
- Developed and maintained an efficient irrigation system for outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Performed planting, watering, mulching, and edging of lawns.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Education
Associate of Applied Science - Information Assurance And Cybersecurity
Rowan University
Glassboro, NJ05-2027
No Degree - Electromechanical Engineering
University of Hartford
West Hartford, CT05-2023
High School Diploma -
Lenape High School
Medford, NJ06-2022
Skills
- Basic IT support
- Technical support
- OS troubleshooting
- WIFI / LAN connectivity troubleshooting
- Advanced skills in Excel, Word, PowerPoint
- Ability to work in fast paced environments
- Customer Service
- Efficient task organization
- Effective team collaboration
- Stress management expert
Timeline
Car Detailer
Burns Honda
10.2024 - 03.2025
IT Support
Self Employed
06.2024 - Current
Landscaper
The Lawn Ranger LLC
05.2023 - 08.2023
Custom PC Builder
Self Employed
01.2022 - Current
Associate of Applied Science - Information Assurance And Cybersecurity
Rowan University
No Degree - Electromechanical Engineering
University of Hartford
High School Diploma -
Lenape High School
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