Edres Jwanmere
Aubum,USA
Summary
Bilingual security professional focused on maintaining safety and compliance in high-pressure environments. Demonstrates effective conflict resolution and customer service abilities, fostering positive interactions and a welcoming atmosphere for all guests.
Overview
1
1
Certification
22
22
years of professional experience
Work History
UNARMED SECURITY OFFICER
Fortified International
Seattle, Washington
04.2025 - Current
- Protect property and people from a variety of threats, including theft, vandalism, assault, and other illegal activities
- Monitored compliance with rules and regulations to ensure safe environment by enforcing conduct standards, including preventing smoking, littering, and disruptive behavior.
- Provided first aid during emergencies and coordinated with emergency services to ensure timely medical assistance.
- Assisted passengers in locating buses or trains and answered questions about schedules and tickets to facilitate smoother travel experience.
Maintenance Technician
Best Western Seattle Airport Hotel
, WA
01.2019 - 03.2020
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Collaborated with hotel staff to address maintenance requests promptly.
- Monitored inventory levels of maintenance supplies and materials.
- Maintained accurate records of all maintenance activities performed.
- Inspected shuttle vehicle for safety and operational readiness before each shift.
- Executing check-ins, check-outs, and verifying IDs and credit cards.
- Coordinating with housekeeping to ensure rooms are ready.
BREAKFAST ATTENDANT
Residence Inn by Marriott University District
Seattle, Washington
07.2016 - 01.2018
- Prepared and served breakfast items for guests daily.
- Managed morning meal service, set up buffet, restocked food, maintained cleanliness of dining area to enhance guest experience
- Provided friendly greetings, assisted guests in locating items, and answered menu questions to foster a welcoming atmosphere
- Assisted guests with dietary restrictions and preferences promptly.
- Maintained cleanliness and organization of dining area and kitchen.
CREW SHIFT LEADER
Paşabağı (Monk's Valley)
Goreme, Turkey
01.2011 - 11.2015
- Supervised floor operations: Managed staff breaks, assigned daily tasks, and motivated team to maintain high morale.
- Conducted quality control inspections to verify food safety and adherence to recipe standards.: Ensuring food meets safety guidelines and exact recipe standards.
- Resolved customer issues: Ensured guests left satisfied by addressing and resolving concerns promptly.
- Executed administrative tasks: Counted drawers, secured safe, and tracked inventory to maintain operational accuracy.
TRANSLATOR/INTERPRETOR
L-3 Communications Government Services, Inc.
Tikrit, Iraq
12.2005 - 03.2010
- Translated critical information during detainee interrogations, contributing to the effective gathering of intelligence in military jails.
- Trained US military personnel in foreign language familiarization and cultural awareness, bridging US military and Iraqi Army and enhancing cross-cultural communication during joint operations.
- Facilitated communication between U.S. forces and Iraqi soldiers, enhancing operational effectiveness during joint missions.
- Ensured accurate understanding of medical needs by facilitating communication between non-English speaking patients and healthcare providers.
- Coordinated interactions between American guards and local civilians at base gates, improving security and community relations.
- Serving various U.S. military forces, such as the 82nd Brigade Support Battalion.
- Managed operations under high stress to ensure mission success requiring massive personal accountability.
- 701st Brigade Support Battalion 4th infantry Brigade Combat Team, 1st Infantry Division.
- 325th Brigade support Battalion 3rd Infantry Brigade combat team, 25th Infantry Division and Multi-national division-North.
TRANSLATOR/INTERPRETOR
L-3 Communications Government Services, Inc.
Balad Ruz, Iraq
11.2004 - 11.2005
- Serving 1/278th Regimental Combat Team Battle Position Caldwell (Kirkush Military Training Base) Balad Ruz, Diyala Province of Iraq.
- Trained U.S. military personnel in foreign language and cultural awareness, enhancing communication effectiveness between U.S. military and Iraqi Army during joint operations.
- Collaborated with U.S. military at base gates to translate commands and questions in real-time, preventing misunderstandings and enhancing security for soldiers and civilians.
- Translated critical information during detainee interrogations, ensuring accurate communication that supported timely operational decision-making.
- Coordinated interactions between U.S. forces and Iraqi soldiers at joint operational sites.
- Facilitated communication for non-English speaking patients by translating their needs to healthcare providers, improving access to necessary medical care.
- Managed high-pressure military operations at various locations.
Education
High School Diploma -
Chia
Ramadi, Iraq06-2001
Skills
- Incident response
- Emergency Response
- Surveillance Operations
- Access control
- Situational Awareness
- De-escalation
- Problem Solving
- Integrity and Ethics
- Bilingual translation
Certification
- Adult and Pediatric First Aid/CPR/AED
- OCAT (Oleoresin Capsicum Aerosol Training)
- PATH basic course Certification
- Right Of Way Worker Safety
- Unarmed Security Guard
- Washington State Concealed Pistol License
Languages
Full Professional, Full Professional, Full Professional, Professional, Professional
Timeline
UNARMED SECURITY OFFICER
Fortified International
04.2025 - Current
Maintenance Technician
Best Western Seattle Airport Hotel
01.2019 - 03.2020
BREAKFAST ATTENDANT
Residence Inn by Marriott University District
07.2016 - 01.2018
CREW SHIFT LEADER
Paşabağı (Monk's Valley)
01.2011 - 11.2015
TRANSLATOR/INTERPRETOR
L-3 Communications Government Services, Inc.
12.2005 - 03.2010
TRANSLATOR/INTERPRETOR
L-3 Communications Government Services, Inc.
11.2004 - 11.2005
High School Diploma -
Chia