Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Edrianna Rosario

Groveland
Edrianna Rosario

Summary

I'm dedicated to delivering exceptional customer service, maximizing occupancy, and creating positive resident experiences with a proven track record of enhancing client satisfaction and retention. Known for strong communication skills and a solution-oriented mindset, I consistently striving to exceed expectations and resolve challenges efficiently. I'm committed to helping clients find the perfect home by understanding unique needs and preferences. I'm passionate about creating long-term relationships and contributing to a harmonious community environment.

Overview

11
years of professional experience
1
Certification

Work History

Integra Heights at Olympus | Panther Residential Management

Senior Leasing Specialist
07.2023 - Current

Job overview

  • As a lease-up property, I stepped in and supported the continuing growth from approximately 70% net leased to 95% within a few short months.
  • Built strong client relationships and support occupancy growth through effective marketing, personalized tours, and clear communication.
  • Expertly handled applications, renewals, and accompanying tasks to ensure a smooth resident experience and policy compliance. Extensively worked with Entrata, Knock, and OneSite.
  • Developed and implemented operational strategies to enhance guest satisfaction and loyalty.

Vista at Lost Lake | Valiant Residential Management

Leasing Specialist
09.2023 - 06.2024

Job overview

  • Negotiated lease agreements to optimize occupancy rates and tenant satisfaction.
  • Conducted market research to identify competitive rental pricing and promote property advantages.
  • Resolved tenant disputes diplomatically, ensuring both parties needs were met while maintaining positive relationships with all those involved.

Westgate Resorts

Owner Reservation Specialist
10.2022 - 08.2023

Job overview

  • Guided owners on account benefits and booking options, processed exchanges and reservations, handled payments, and provided support to ensure a smooth travel experience.


Elan Apartment Homes| Portico Property Management

Assistant Community Manager
01.2020 - 01.2021

Job overview

  • Results-driven Leasing Specialist with rapid advancement into management, supporting property operations through rent collection and reporting, marketing initiatives, resident retention and relation, and market-based weekly projections.
  • Partnered with maintenance team to coordinate unit readiness, conducting detailed walkthrough to ensure apartments met quality and presentation standards prior to showings and move-ins.
  • Managed and motivated employees to be productive and engaged in work.
  • Capable of stepping into the Community Manager role as needed to ensure seamless property operations, staff support, and continuity of leadership.

Parmer Place | Portico Property Management

Leasing Agent
01.2018 - 01.2020

Job overview

  • Upon beginning my role as a Leasing Agent, I developed a strong passion for the leasing industry.
  • Negotiated lease agreements to optimize occupancy rates and tenant satisfaction.
  • Conducted market research to identify competitive rental pricing and promote property advantages.
  • Resolved tenant disputes diplomatically, ensuring both parties needs were met while maintaining positive relationships with all those involved.

Vista Host Hotel Management & Development

Assistant General Manager
01.2015 - 01.2019

Job overview

  • Led cross-department hotel operations, proactively resolving issues to support guest satisfaction and operational efficiency across all departments.
  • Managed payroll, invoicing, and budgeting for hotel operations, ensuring accuracy, compliance, and on-time processing.
  • Built and maintained strong working relationships with clients, vendors, and external partners.
  • Monitored market trends and competitor performance, adapting pricing and operational strategies to support occupancy and revenue goals.

Education

Ocoee High School
Ocoee, Florida

High School Diploma
01-2010

University Overview

Valencia Community College
Orlando, Florida

from Entertainment Design And Technology

University Overview

Skills

  • Adaptable
  • Detail-oriented
  • Clear Communication
  • Creative Problem-Solving
  • Property Management
  • Fair housing policies
  • Passionate

Certification

  • 0214 - Life Variable Annuity License
  • 0240 - Health License
  • Pending - Florida Real Estate License

Interests

  • Cooking and hosting for friends and family gatherings
  • Enjoy Musical theater
  • Creative Writing and Journaling

Timeline

Leasing Specialist
Vista at Lost Lake | Valiant Residential Management
09.2023 - 06.2024
Senior Leasing Specialist
Integra Heights at Olympus | Panther Residential Management
07.2023 - Current
Owner Reservation Specialist
Westgate Resorts
10.2022 - 08.2023
Assistant Community Manager
Elan Apartment Homes| Portico Property Management
01.2020 - 01.2021
Leasing Agent
Parmer Place | Portico Property Management
01.2018 - 01.2020
Assistant General Manager
Vista Host Hotel Management & Development
01.2015 - 01.2019
Ocoee High School
High School Diploma
Valencia Community College
from Entertainment Design And Technology
Edrianna Rosario