Edric Panchoo
Bartow,Florida
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Panch Solutions and Technology Services
10.2023 - Current
- Scheduled and coordinated the monthly installation of over 1000 apartment units, ensuring efficiency and adherence to timelines
- Managed payroll for 1099 subcontractors, maintaining accuracy and timely payment processing
- Utilized CRM software to oversee project workflows, track progress, and manage customer interactions effectively
- Trained new subcontractors, ensuring they were well-equipped to meet company standards and project requirements
- Worked closely with teams to manage installations and resolve any operational challenges
Project Manager
iApartments
07.2022 - 10.2023
- Company Overview: Tampa, FL
- Led cross-functional project teams in planning and executing property improvement projects, including renovations and infrastructure upgrades
- Managed vendor relationships, negotiated contracts, and supervised service providers to uphold quality standards while controlling expenses
- Developed and implemented project plans, schedules, and budgets, ensuring timely progress and effective issue resolution
- Conducted risk assessments and implemented mitigation strategies to ensure project success
Field Quality Assurance Manager
SmartRent
06.2021 - 07.2022
- Company Overview: Tampa, FL (Served Multiple States)
- Conducted audits and inspections, identified areas for improvement, and implemented corrective actions
- Collaborated with teams to coordinate installation schedules and address client requirements
- Resolved customer complaints and warranty claims by investigating root causes and applying corrective actions
- Prepared quality reports and performance metrics for senior management, supporting data-driven decisions
Senior Field Installation Manager
SmartRent
06.2019 - 05.2021
- Company Overview: Tampa, FL (Served Multiple States)
- Supervised a team of installation technicians, ensuring high-quality workmanship and timely project completion
- Developed installation procedures, safety protocols, and quality standards to meet regulatory and company requirements
- Acted as the main point of contact for client communication and issue resolution, maintaining excellent customer service
- Tracked installation progress, timelines, and resource allocation
Facilities Manager
Charter Schools USA
10.2016 - 05.2019
- Company Overview: Kissimmee, FL
- Led the maintenance and custodial team, managed work schedules, and ensured compliance with safety regulations
- Implemented preventive maintenance programs and conducted inspections to enhance equipment longevity
- Coordinated facility improvement projects and addressed maintenance requests with school administrators
Engineering Manager
Westgate Resorts
05.2015 - 01.2017
- Managed engineers and technicians, overseeing maintenance, repairs, and infrastructure improvements
- Collaborated with vendors and contractors for cost-effective project execution
- Implemented energy-efficient solutions, reducing operational costs and environmental impact
- Conducted safety inspections and organized staff training programs
Education
Associate of Science - Industrial Management
Valencia College
05.2015
Skills
- Project Management Tools
- Connectteam
- Mondaycom
- CRM Software Management
- Microsoft Office Suite
- Advanced Excel
- Project Management
- Budgeting & Cost Control
- Regulatory Compliance
- Preventive Maintenance
- Team Leadership
- Quality Assurance
- Cross-Functional Collaboration
- Problem Solving
- Technical Troubleshooting
- Facility Management
Certification
- Epa Universal
- Burgular Alarm and Security Agent
Timeline
Operations Manager
Panch Solutions and Technology Services
10.2023 - Current
Project Manager
iApartments
07.2022 - 10.2023
Field Quality Assurance Manager
SmartRent
06.2021 - 07.2022
Senior Field Installation Manager
SmartRent
06.2019 - 05.2021
Facilities Manager
Charter Schools USA
10.2016 - 05.2019
Engineering Manager
Westgate Resorts
05.2015 - 01.2017
Associate of Science - Industrial Management
Valencia College
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