Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager
Edrick Torres

Edrick Torres

Lake Mary,FL

Summary

A highly disciplined, results-oriented professional recognized for adaptability and thriving under pressure. Known for fostering team collaboration, inspiring personal and professional growth, and consistently exceeding expectations. A commitment to continuous success drives the pursuit of excellence - striving daily to deliver outstanding results and elevate performance. Dedicated to creating innovative solutions, enhancing organizational success, and delivering transformative value in every endeavor.

Overview

8
8
years of professional experience

Work History

Fine Dining Server /Head Bartender

New City Bistro
10.2024 - Current
  • Curated impeccable wine pairings to complement an exclusive menu, enhancing the culinary experience.
  • Delivered elevated guest service with precision while embodying the highest standards of fine dining etiquette.
  • Professionally managed complex service operations efficiently under high-pressure conditions for 12 continuous hours.

Head Fine Dining Server

Lake Mary Social
10.2022 - 12.2023
  • Focusing on guest acquisition, providing professional service, and ensuring a pleasant dining experience
  • Key roles handled: Cooking, Food safety, Inventory management, Cleaning and Safety precautions
  • Implementation of Fine Dining Etiquette consisting of proper timing of courses, handling special requests & ensuring guest satisfaction leading to 5-star restaurant online reviews

Server

Peach Valley
09.2021 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables (15) simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Fine Dining Server

BJ's Restaurant
06.2020 - 08.2021
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Worked closely with the sommelier to provide personalized wine selections (35) based on guest's tastes and meal choices.
  • Upheld strict cleanliness standards, adhering to food safety guidelines, and maintaining an immaculate dining area.

Server

Flippers Pizzeria
02.2019 - 03.2020
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables (10) to keep the dining room and work areas clean.

Team Leader

Chick Fil A
01.2017 - 01.2019
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Team of (25)

Education

Bartending Certificate - Bartending

Pro Bartenders School
California
11-2024

Diploma -

Aviation Institute of Maintenance
Casselberry, FL
01.2018

High School Diploma -

Lake Mary High School
Lake Mary, FL
05.2017

Skills

  • Broad Knowledge of food, wine, spirits & liqueurs
  • Mastery of Fine Dining etiquette and protocol
  • Exceptional interpersonal and communication skills
  • Advanced upselling and guest persuasion techniques
  • Impeccable attention to detail and presentation
  • Professional table setting and service execution
  • Advanced time management abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Fine Dining Server /Head Bartender

New City Bistro
10.2024 - Current

Head Fine Dining Server

Lake Mary Social
10.2022 - 12.2023

Server

Peach Valley
09.2021 - 09.2022

Fine Dining Server

BJ's Restaurant
06.2020 - 08.2021

Server

Flippers Pizzeria
02.2019 - 03.2020

Team Leader

Chick Fil A
01.2017 - 01.2019

Bartending Certificate - Bartending

Pro Bartenders School

Diploma -

Aviation Institute of Maintenance

High School Diploma -

Lake Mary High School
Edrick Torres