Herman Liu
Brooklyn,NY
Summary
Outgoing food service worker with5+ years of experience serving food and drink to patrons. Knowledgeable on POS systems, inventory management, food safety, and cleaning duties of restaurants and bars. Adaptable, self motivated, and always ready to learn. Very friendly, reliable team player with a customer focused attitude, dedicated to providing the best service possible.
Overview
7
7
years of professional experience
Work History
Head Bartender
Sinsa NYC
New York, NY
09.2024 - Current
- Led a team of bartenders and servers in delivering exceptional customer experiences in a fast paced, high end wine bar and restaurant environment
- Designed and executed a cocktail menu blending Korean and American flavors, with a focus on fresh ingredients and seasonal selections
- Trained and mentored new staff on mixology techniques, wine knowledge, and customer service standards
- Managed inventory, placed orders, and ensured the proper stocking of bar supplies
- Delivered personalized recommendations for guests, fostering a loyal customer base and contributing to a positive brand image
- Collaborated with the kitchen team to integrate drink pairings with new seasonal dishes
Bartender/Server
MK Karaoke
New York, NY
11.2023 - 07.2024
- Demonstrated strong product knowledge, including menu items and drink offerings, to make informed recommendations to guests
- Strong ability to work efficiently while maintaining composure and professionalism in a high volume setting
- Crafted and served a variety of cocktails, mocktails, and specialty drinks, consistently exceeding customer expectations for quality and presentation
- Maintained a clean and organized store environment, adhering to company cleanliness standards and food safety regulations
- Engaged with customers to provide personalized service, creating a welcoming and inclusive atmosphere conducive to karaoke fun
Server/Barback
Noree NYC
New York, NY
10.2021 - 11.2023
- Provided friendly and efficient customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction
- Collaborated with kitchen staff and bartenders to coordinate orders and ensure seamless service
- Maintained cleanliness and organization of bar and dining areas, including restocking supplies and cleaning glassware
- Managed cash transactions, including opening and closing the register and accurately counting cash at the end of each shift
- Maintained inventory levels, monitored product quality, and managed stock rotation to minimize waste and ensure freshness
- Assisted bartenders with preparing and serving drinks during busy periods, ensuring timely service
Food Service Supervisor
Taiyaki NYC / The Dough Club
New York, NY
01.2018 - 02.2021
- Led a team of 20+ employees in day to day operations, including scheduling, training, and performance management
- Cooked food and prepared food items, such as pastries, donuts, and ice cream dishes, using standard formulas or following directions
- Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Provided customers with knowledge on product details, such as coffee blend or preparation descriptions
- Perform cleaning duties such as sweeping, mopping, taking out the trash, and washing dishes, to keep equipment and facilities sanitary
Education
High School - undefined
Brooklyn Technical High School
01.2017
Skills
– Ability to make a wide variety of classic cocktails, signature drinks, and specialty beverages
– Experience with ordering, tracking, and managing bar inventory to minimize waste and ensure product availability
– Ability to handle difficult customers or resolve disputes calmly and professionally
– Deep understanding of different types of spirits, beer, wine, and liqueurs, including production processes and flavor profiles
– Strong communication and interpersonal skills, ensuring a positive customer experience
– Ability to work well with other bartenders, servers, kitchen staff, and management
– Knowledgeable on health and safety standards for bar cleanliness, food handling, and overall hygiene
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Mandarin
Professional Working
Timeline
Head Bartender
Sinsa NYC
09.2024 - Current
Bartender/Server
MK Karaoke
11.2023 - 07.2024
Server/Barback
Noree NYC
10.2021 - 11.2023
Food Service Supervisor
Taiyaki NYC / The Dough Club
01.2018 - 02.2021
High School - undefined
Brooklyn Technical High School