Summary
Overview
Work History
Education
Skills
Certification
Clearance
Timeline
Generic

Edrina Namirembe

Bowie,MD

Summary

IT professional with expertise in ITSM Remedy and mobile device management. Proven track record of streamlining processes and improving system performance, resulting in increased operational efficiency. Strong knowledge of IT infrastructure combined with effective communication skills enhances business productivity.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Mobility Analyst

Prime Technical
02.2022 - Current
  • Maintained accurate records of all data collected during analysis processes.
  • Identified needs of customers promptly and efficiently.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Organized client meetings to provide project updates.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Analyzed key performance indicators to identify effective strategies.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Identified opportunities for process improvements across the organization.

Logistics Analyst

United States Army National Guard
09.2019 - Current
  • Maintained automated supply system using GCSS Army ERP software for organizational and installation supplies.
  • Ensures full operability and accuracy of information within supply chain processes.
  • Implements standardized operating procedures and risk mitigation strategies to enhance efficiency and compliance.
  • Manages orders, weapons, and ammunition in secure areas, achieving 100% accountability.
  • Coordinates receipt, storage, and issuance activities for assigned units' supplies.
  • Briefs senior leadership and higher headquarters on issues and discrepancies effectively.
  • Collaborates with interdepartmental teams to align logistics with operational goals, increasing resource availability.
  • Oversees quality control measures to identify inconsistencies and propose actionable solutions.

Project Coordinator

Super systems Inc
02.2020 - 02.2022
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Managed communication channels between various teams involved in the execution of complex projects.

Education

Bachelor of Science - Computer Science

Bowie State University
Bowie, MD

Skills

  • Data analysis
  • Project management
  • Quality control
  • Continuous improvement
  • Risk assessment
  • Performance metrics
  • Cross-functional collaboration
  • Stakeholder engagement
  • System analysis
  • Documentation and reporting
  • Workflow Analysis

Certification

  • PMP
  • Sec +

Clearance

  • Active DoD Secret

Timeline

Lead Mobility Analyst

Prime Technical
02.2022 - Current

Project Coordinator

Super systems Inc
02.2020 - 02.2022

Logistics Analyst

United States Army National Guard
09.2019 - Current

Bachelor of Science - Computer Science

Bowie State University

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