Edson Alonso Valdez Torres
Atlanta,GA
Summary
Dependable server/bartander successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server/Bartender
El Sombrero Mexican Grill & Cantina
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Prepared garnishes by evenly slicing and pitting fruits.
Server
Senor Fiesta
07.2019 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
Master of Laws - Law (Pre-Law)
University of Juarez
Calle Constitución 404, Zona Centro, 34113 Durango11.2021
Skills
- Menu Memorization
- Suggestive Selling
- Dining Customer Service
- Responsible Alcohol Service
- Safe Serving Knowledge
- Custom Drink Preparation
- Guest Satisfaction
- Alcohol Ordering
- Health Code Compliance
- Beer, Wine and Cocktails
- Dining Room Management
- Identification Verification
- Team Training
Languages
Spanish
Full Professional
Timeline
Server/Bartender
El Sombrero Mexican Grill & Cantina
01.2023 - Current
Server
Senor Fiesta
07.2019 - 09.2022
Master of Laws - Law (Pre-Law)
University of Juarez
Similar Profiles
Isabella FrunziIsabella Frunzi
Restaurant Server at El Sombrero Restaurant Tex Mex Bar & GrillRestaurant Server at El Sombrero Restaurant Tex Mex Bar & Grill
Savannah ValentineSavannah Valentine
Assistant Manager at El Punto Mexican CantinaAssistant Manager at El Punto Mexican Cantina
Gina Alba CervantesGina Alba Cervantes
Waitress at Scooby Doo Pasteles, El Patron Mexican CantinaWaitress at Scooby Doo Pasteles, El Patron Mexican Cantina