Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic
Eduard Pasichnichenko

Eduard Pasichnichenko

Management, Sales
Charlotte,NC

Summary

Results-driven in Sales and Customer Support known for high productivity and efficient task completion. Skilled in strategic sales planning, customer relationship management, and conflict resolution. Excel at communication, leadership, and problem-solving to enhance team performance and achieve targets.

Overview

15
15
years of professional experience

Work History

Dealer Body Shop Manager/ Sales Manager

World Wide Auto
Indian Trail, NC
08.2018 - Current
  • Purchasing vehicles (Investigate, estimate extent of cost/damage from wide range of wrecked vehicle inventory of different makes and models, profitable options prior to purchasing).
  • Determine and diagnose extent of repairs required for body work, mechanical, electrical, and other car issues based on the extent of the damage and vehicle condition.
  • Order necessary parts from suppliers and double-check compatibility of part numbers by referring to Dealer's diagrams using RepairLinkShop, etc.
  • Computer diagnosing any and all fault codes, malfunctioning systems that require to be repaired or replaced, and programmed to the ECU, PCM, TCM, BCM, CEM, ECM, ECU, ABS, SRS, ESC, PBM, ADAS.
  • Managing and supervising, quality control all needed work restoring vehicles to original condition.
  • Keep records of invoices for parts and labor of work subcontracted and services rendered.
  • Performing any and all required inspections (NC State inspections with provided receipts of parts and labor, emission, driving, and performance inspections).
  • Preparing and listing vehicles for sale.
  • Meeting with potential buyers, demonstrating vehicle features, and taking customers on test drives.
  • Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
  • Closing sales by overcoming objections, explaining warranties and services, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provide sales management information by completing reports.

Flooring Installation Sales Manager

Charlotte Wood Flooring
Charlotte, NC
08.2016 - 08.2019
  • Developed and implemented sales strategies to increase market share.
  • Overseeing and actively managing sales leads, installation, and sales services.
  • Meet with clients, estimate work, prepare quotes, order customer-selected material from supplied accounts, navigating backorders or any delays of product delivered, scheduling delivery, acclimatization process, and plan scheduling with the Installation/sanding and Refinishing teams.
  • Constant involvement in customer satisfaction throughout the whole process from the very start to the end of the project, efficiently communicating between client, suppliers, installation teams, following builders, and safety codes.

Sales Manager Trainee

Furniture Row
Charlotte, NC
08.2009 - 08.2016
  • Provide excellent customer service
  • Ascertaining clients' wants and needs.
  • Displaying proficiency in all aspects of sales, operations, and inventory.
  • Displaying leadership and recruitment abilities.
  • Working well with all the staff and the general public.
  • Continually being trained in a wide variety of product knowledge, learning new skills, and training in sales, marketing, and business development techniques.
  • Setting and achieving personal goals.
  • Established relationships with key clients, while maintaining existing customer base.
  • Presenting and preparing contracts and processing transactions in POS.
  • Placing orders and locating stock.
  • Created and presented monthly reports to management on sales performance.
  • Maintaining knowledge of current promotions and policies regarding payment, exchanges, store security, and financing.
  • Resolved customer complaints regarding sales and service.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Provided support to existing staff on various tasks and duties.
  • Participating in merchandising and product displays
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • A commission-based pay + Bonuses structure pay.
  • Award: Top Sales Leader Summit.

Education

High School Diploma -

Butler High School
Jacksonville, FL

Pharmacy Tech -

CPCC
Charlotte, NC

Real Estate

Superior School of Real Estate
Charlotte, NC

Piano Major -

Musical School of Arts
Ukr

Skills

  • Critical Thinking
  • Problem-Solving
  • Active Listening
  • Creativity
  • Attention to Detail
  • Oral and Written Communication
  • Customer Service
  • Leadership
  • Teamwork
  • Organization
  • Management
  • Sales
  • Marketing
  • Computer Literacy
  • Automotive Industry
  • Parts and Newer Vehicle Systems
  • Coordination
  • Customer Demand Planning
  • Database Tools and Utilities
  • Proficiency in Multiple Languages: (English, Ukrainian, Russian)

Languages

English
Advanced (C1)
C1
Ukrainian
Advanced (C1)
C1
Russian
Advanced (C1)
C1

Affiliations

Child Care

Playing Piano & Composing Music

Photography

Community Involvement

Travel

Health & Fitness

Accomplishments

  • Top Sales Leader Summit

References

References available upon request.

Timeline

Dealer Body Shop Manager/ Sales Manager

World Wide Auto
08.2018 - Current

Flooring Installation Sales Manager

Charlotte Wood Flooring
08.2016 - 08.2019

Sales Manager Trainee

Furniture Row
08.2009 - 08.2016

High School Diploma -

Butler High School

Pharmacy Tech -

CPCC

Real Estate

Superior School of Real Estate

Piano Major -

Musical School of Arts

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Eduard PasichnichenkoManagement, Sales