Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Janowicz

Charlotte,NC

Summary

Dynamic and customer-focused professional with experience at Starbucks, excelling in fast-paced environments. Proven ability in time management and multitasking, consistently delivering high-quality service. Recognized for training new team members and enhancing customer experiences through effective communication and a friendly demeanor. Committed to fostering a welcoming atmosphere and driving sales.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks, Harris Teeter
11.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Crew Member

Jersey Mike's Subs
05.2022 - 11.2024
  • Worked front counter, grill, and other areas.
  • Took orders, prepared sandwiches, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

High School Diploma -

Ardrey Kell High School
Charlotte, NC
06.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team leadership
  • Professional demeanor
  • Cash handling
  • Multitasking and organization
  • Hospitality and accommodation
  • Adaptable and flexible
  • Excellent communication

Timeline

Barista

Starbucks, Harris Teeter
11.2024 - Current

Crew Member

Jersey Mike's Subs
05.2022 - 11.2024

High School Diploma -

Ardrey Kell High School

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