Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Alvarado

Hammond,IN

Summary

Assisted store management as Senior Game Advisor directing junior employees and performing activities associated with gaming retail store environment. Greeted customers, answered questions and suggested video games and related merchandise. Handled cash register sales, refunds and returns following store policy.

Overview

4
4
years of professional experience

Work History

Truck Driver

Dollar General
03.2023 - 10.2023
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Tow Truck Driver

RRR Towing
07.2022 - 02.2023
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.

Truck Driver

Swift Transportation
01.2022 - 07.2022

Medicar Driver

Superior Air-Ground Ambulance Service Inc.
05.2021 - 12.2021
  • Reduced missed appointments by effectively communicating with patients and medical facilities regarding schedules and changes.
  • Provided exceptional customer service, addressing any concerns or special needs of patients while in transit.
  • Assisted patients with mobility issues, ensuring safe transfers to and from the vehicle using appropriate equipment when necessary.

Senior Game Advisor

GameStop
07.2020 - 09.2020
  • Enhanced customer satisfaction by providing exceptional service and product knowledge to gamers.
  • Increased store revenue through upselling techniques and promoting add-on products.
  • Assisted in inventory management, ensuring accurate stocking levels and timely reordering of merchandise.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Resolved customer issues promptly, demonstrating professionalism and empathy in all interactions.

Senior Game Advisor

GameStop
01.2020 - 07.2020
  • Enhanced customer satisfaction by providing exceptional service and product knowledge to gamers.
  • Increased store revenue through upselling techniques and promoting add-on products.
  • Assisted in inventory management, ensuring accurate stocking levels and timely reordering of merchandise.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Resolved customer issues promptly, demonstrating professionalism and empathy in all interactions.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Collaborated with team members to achieve monthly sales targets and improve overall store performance.
  • Conducted daily cash handling duties accurately, ensuring proper accounting of transactions at the end of each shift.
  • Implemented promotional campaigns during special events or product launches to drive sales growth.
  • Stayed up-to-date on latest gaming trends and technologies to better assist customers in making informed purchasing decisions.

Education

High School Diploma -

Morton Senior High School
Hammond, IN
06.2019

Skills

  • Loyalty Program Promotion
  • Returns Processing
  • Shipment Inspection
  • Guest Relations
  • Product Promotion
  • Expert Game Knowledge
  • Game Design Principles
  • Product Launch Planning

Languages

Spanish
Native or Bilingual

Timeline

Truck Driver

Dollar General
03.2023 - 10.2023

Tow Truck Driver

RRR Towing
07.2022 - 02.2023

Truck Driver

Swift Transportation
01.2022 - 07.2022

Medicar Driver

Superior Air-Ground Ambulance Service Inc.
05.2021 - 12.2021

Senior Game Advisor

GameStop
07.2020 - 09.2020

Senior Game Advisor

GameStop
01.2020 - 07.2020

High School Diploma -

Morton Senior High School

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Eduardo Alvarado