Housekeeping Supervisor/ Biscayne Bay (KWPMC) July 2009 to July 2010
Supervise and coordinate the daily activities of the housekeeping staff to ensure all areas are clean , orderly , and meet quality standards .
Train new employees on cleaning procedure,safely protocols, and company policies .
Conduct regular inspections of public areas , and back of house spaces to ensure cleanliness and compliance with standards.
Schedule and assign cleanings tasks, ensuring optimal staffing levels for efficient operations.
Address and resolve guest complaints and special requests promptly and professionally.
Maintain inventory of cleanings supplies and equipment,ordering new stock and needed .
Collaborate with other departments to ensure smooth operations and high levels of guest satisfaction.
Proficient in HVAC, plumbing,electrical and mechanical systems maintenance and repair
Strong problem-solving abilities and attention to detailExcellent time management and organizational skillsAbility to work independently and as part of a team
Knowledge of safety protocols and regulations