Acquired innumerable skills from different industries, adept and hardworking person.
Overview
9
9
years of professional experience
Work History
Water Restoration Technician
Coit Cleaning & Restoration Services
Tempe, AZ
09.2021 - Current
Understanding of MICA (Mitigation Industry Control Application)
Sketch and measure effect properties related to water-loss.
Stabilize dying to structures related to water-loss.
Removal of effected materials related to water-loss.
Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
Maintained proper handling, storage, mixing and application procedures when working with detergents and chemicals.
Tracked usage and demand to maintain proper levels of cleaning supplies.
Gathered and emptied trash.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
91J Quartermaster and Chemical Equipment Repairer
US Army National Guard
Phoenix, AZ
07.2019 - Current
Examined parts for defects such as breakage or excessive wear.
Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
Diagnosed equipment issues by analyzing error messages and testing results.
Demonstrated equipment functions and features to machine operators.
Cross-trained existing employees to maximize team agility and performance.
Warehouse Picker
Amazon
Phoenix, AZ
02.2017 - 09.2021
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wrapped pallets in shrink wrap prior to loading.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Compared received packages against shipping documents.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Recorded information, shortages and discrepancies to keep records current and accurate.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Checked inventory and selected products from specific locations based upon availability.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Loader and Unloader
OnTrac
Phoenix, AZ
08.2017 - 12.2017
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Strapped items down over protective padding to secure throughout transportation.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Moved furniture and boxes using utility dolly and truck ramp.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Surrounded items in cling film, padded blankets and tape to protect from damage.
Managed warehouse operations and verified proper shipment procedures.
Education
Associate of Science - Criminal Justice
Maricopa Community Colleges - Glendale Community College
12.2019
High School Diploma -
Glendale High School
Glendale, AZ
05.2016
Skills
Hand and Power Tools
Service Recordkeeping
Hazardous Materials Management
Restoration Processes
Sample Collecting
Work Request Systems
Work Orders
Critical Thinking
Team Meetings
Demolition Skills
Mold Remediation
Electrical Troubleshooting
Strategic Planning
Timeline
Water Restoration Technician
Coit Cleaning & Restoration Services
09.2021 - Current
91J Quartermaster and Chemical Equipment Repairer
US Army National Guard
07.2019 - Current
Loader and Unloader
OnTrac
08.2017 - 12.2017
Warehouse Picker
Amazon
02.2017 - 09.2021
Associate of Science - Criminal Justice
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Glendale High School
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