Eduardo Berrum
Montgomery,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Willing to relocate: Anywhere
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concrete Polishing & Epoxy Labor
Perfect CC Midwest
08.2025 - Current
- Performed concrete repair and finishing tasks, including patching and resurfacing damaged areas. Maintained a clean and safe work environment by following safety protocols and proper tool cleanup. Collaborated effectively with team members to meet project deadlines, worked efficiently in varied environments and weather conditions, kept accurate daily work and material records, and mentored new employees on best practices in concrete finishing.
Mover/Packer
Charritos Moving Company
06.2023 - Current
- I currently work for a moving company that my buddies started. They've been in this profession for 7+ years. We help families move in and out their homes, they usually pack everything and get the U-haul truck, and we just do the labor work. We also offer all that with an additional cost, we work as a team to get this done and work on our communication with our customers and ourselves. I enjoy working here I've learned a lot such as moving in and out a home and working as a team and be a leader unfortunately I have moved away from Elgin which makes it hard for me to work.
Warehouse Associate
Russo Power Equipment
01.2021 - 06.2023
- I worked in 3 different departments in the warehouse, customer service, and Returns. I started off working in the warehouse as a packer then I received a promotion to customer service and returns. Before I left the company I was working answering customer service calls and parts calls while trying to bring in new customers to the company.
Concrete Worker
Tonys Concrete
04.2020 - 02.2021
- During Covid I worked for this concrete company, It was owned by this Italian named Tony. I was basically a labor worker, I was learning about concrete as I kept working. We did new concrete driveways and concrete designs on people house entrances as-well as epoxy floors or garages. I really enjoyed working for him , although sometimes we had really long days I would always show up and work hard. The reason of me leaving this job was because I got a soccer trial in Mexico for soccer , so I went on to chase my dream.
Education
High school diploma -
Elgin High School
Elgin, IL05.2020
Skills
- Materials Handling
- Machining
- English
- Basic math
- Mechanical knowledge
- Box truck
- Load & Unload
- Forklift
- Driving
- Customer service
- Micrometer
- Manufacturing
- Communication skills
- Heavy lifting
- Warehouse Experience
- Pallet Jack
- Packaging
- Order Picker
- RF Scanner
- Delivery driver experience
- Order Picking
- Moving Experience
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Multitasking
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Critical thinking
- Data entry
- Relationship building
- Call center experience
- Computer proficiency
- Payment processing
- Client relations
- Customer satisfaction measurement
- Call center operations
- Call management
- Follow-up skills
- Product knowledge
- Order processing
- Research
- Bilingual in Spanish and English
Accomplishments
- Collaborated with team of 6 in the development of Rivian new floor in Bloomington IN.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4-6 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Certification
Driver's License
Languages
English - Expert
Spanish - Expert
Timeline
Concrete Polishing & Epoxy Labor
Perfect CC Midwest
08.2025 - Current
Mover/Packer
Charritos Moving Company
06.2023 - Current
Warehouse Associate
Russo Power Equipment
01.2021 - 06.2023
Concrete Worker
Tonys Concrete
04.2020 - 02.2021
High school diploma -
Elgin High School