Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Castillo Jr.

Pleasanton,TX

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and time management. Recognized for maintaining high satisfaction ratings and efficiently fulfilling orders. A reliable team player skilled in vendor engagement and problem-solving, committed to enhancing customer experiences and driving sales success. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
04.2025 - 06.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Cook Manager

Pilot Travel Centers
08.2024 - 03.2025
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Maximized quality assurance by completing frequent line checks.
  • Pitched in to work line during busy periods or in place of sick employees.

Sales Associate

Dollar Tree
08.2021 - 01.2024
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

CC Winn High School
Eagle Pass, TX

Skills

  • Reliable
  • Time Management
  • Team Player
  • Problem-Solving
  • Adaptability
  • Customer Service
  • Attention to Detail
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Personal Shopper

Walmart
04.2025 - 06.2025

Cook Manager

Pilot Travel Centers
08.2024 - 03.2025

Sales Associate

Dollar Tree
08.2021 - 01.2024

High School Diploma -

CC Winn High School

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