JENNY PANGTING

Planning to obtain GED by the end of year

• Utilized knowledge to locate requested items quickly for customer online order fulfillment, ensuring timely pickup and enhancing customer satisfaction.
• Handled multiple orders while assisting in-store customers, which improved communication skills and enhanced the efficiency of locating specific items.

• Guaranteed exceptional customer service as soon as a guest walks through the doors.
• Attentive throughout a guest's experience that leaves a great impression for them to come back.

• Greeted all guests entering the Service Department and used tablets to promptly check in their vehicles, enhancing customer satisfaction.
• Maintained efficient traffic flow and safely transported vehicles from the service lane into the dealership lot, ensuring smooth operations and customer safety.

• Secured donors to support nonprofit organizations by leveraging relationship-building skills, resulting in increased funding for various projects.
• Applied comprehensive sales pitching techniques in a door-to-door environment, enhancing donor engagement and contributing to successful fundraising campaigns.

• Serviced guests with food and beverage requests in a timely, professional, and friendly manner.
• Produced high-quality service for each guest by ensuring proper presentation and preparation of food and beverages, leading to positive guest feedback.

• Assisted members by understanding and evaluating their needs to build the best solutions, resulting in increased customer satisfaction.
• Supported and fulfilled sales by taking proactive actions, leading to a higher sales conversion rate.

• Ensured timely service by multitasking and managing many orders throughout the day in a fast-paced environment, leading to increased customer satisfaction.
• Maintained cleanliness and contributed to a pleasant customer experience by collaborating effectively with team members, resulting in positive customer feedback.

• Delivered friendly interactions and exceptional customer service, enhancing guest satisfaction and loyalty.
• Guided guests through their orders, ensuring consistent food quality and a positive dining experience.