Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eduardo Cortez

Galena Park,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Transportation Tech/ Youth Care Worker

Children First Residential Care
07.2023 - Current
  • Document all incidents completely, accurately, and in a timely manner.
  • Provide transportation services to appointments, airport and other services assigned by the program.
  • Current to all trainings including CPR and First aid, and Driver safety.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather.

Mailroom Assistant

Hogan Lovells
10.2022 - 07.2023
  • Managed inventory of office supplies related to mailing needs, ensuring adequate stock was maintained at all times.
  • Supported administrative staff with tasks such as filing, photocopying, and data entry when necessary, improving overall efficiency.
  • Developed strong relationships with colleagues throughout the workplace through consistent professionalism while delivering internal correspondence.
  • Completed regular audits of mailroom equipment to ensure optimal performance, scheduling maintenance or repairs when required.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.

Catering Attendant

Kirkland & Ellis LLP
10.2021 - 10.2022
  • Set up and monitor catered events according to group requirements and management direction.
  • Assist fellow catering attendants with food preparation, delivery, and clean up.
  • Monitor inventory of supplies for pantries and place order requests.
  • Stock, organize, and maintain catering kitchen, coffee bars and gathering areas.
  • Oversee conference center appearance.
  • Maintained a clean and organized serving area for optimal efficiency during events.
  • Trained new catering attendants on company policies and procedures, ensuring a consistent level of service excellence across the team.

Transportation Technician

Compass Connection
10.2019 - 02.2021
  • Assist in Orientation of new residents.
  • Document all incidents completely, accurately, and in a timely manner.
  • Chart residents’ daily progress and activities.
  • Provide transportation services to appointments, airport and other assignments by the shelter.
  • Current to all trainings including CPR and First aid, and Driver safety.
  • Completed clear and concise documentation of youth behavior and actions.
  • Coordinated with team members to ensure smooth operations in the transportation department.

Catering Attendant

Kirkland & Ellis
10.2017 - 02.2019
  • Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
  • Enhanced event experiences by providing exceptional food and beverage service to clients.
  • Maintained a clean and organized serving area for optimal efficiency during events.
  • Contributed to successful events by setting up tables, chairs, and linens according to client specifications.
  • Set up attractive buffet displays, adhering to company guidelines and quality standards.
  • Increased customer satisfaction by effectively addressing dietary restrictions and preferences.

Data Entry

Office of Attorney General Texas
01.2017 - 09.2017
  • Enter data information to database service for effective record keeping.
  • Scan documents and print files when needed.
  • Organize files and collect data to be entered into computer. Obtain further information for incomplete documents.
  • Compile, verify and sort information to prepare source data for computer entry.
  • Review data for deficiencies or errors, corrections and incompatibilities.
  • Provided administrative support with accurate document preparation and data entry.

Youth Care Worker

Compass Connections
03.2013 - 01.2017
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Completed clear and concise documentation of youth behavior and actions.
  • Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather.
  • Built strong, trust-based relationships with youth, becoming reliable and positive role model.

Cashier/Produce Associate

Walmart
05.2011 - 04.2013
  • Present and organize produce department, assist customers, inspect merchandise to ensure a fresh and clean presentation.
  • Receive and stock merchandise.
  • Organize and maintain backroom safe and clean.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise in front lanes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.

Education

Associates of Arts -

San Jacinto College
Houston, TX
09.2013

High School Diploma -

Galena Park HS
Galena Park, TX
06.2010

Skills

  • Adaptability
  • Communication
  • Creativity
  • Critical Thinking
  • Problem-Solving
  • Computer Literacy
  • Active listening
  • Customer service

Timeline

Transportation Tech/ Youth Care Worker

Children First Residential Care
07.2023 - Current

Mailroom Assistant

Hogan Lovells
10.2022 - 07.2023

Catering Attendant

Kirkland & Ellis LLP
10.2021 - 10.2022

Transportation Technician

Compass Connection
10.2019 - 02.2021

Catering Attendant

Kirkland & Ellis
10.2017 - 02.2019

Data Entry

Office of Attorney General Texas
01.2017 - 09.2017

Youth Care Worker

Compass Connections
03.2013 - 01.2017

Cashier/Produce Associate

Walmart
05.2011 - 04.2013

High School Diploma -

Galena Park HS

Associates of Arts -

San Jacinto College

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