Eduardo Cruz
Anaheim,CA
Summary
Performance-oriented candidate offering exceptional record of achievement with almost a decade long career. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
District Sales Manager
PREMIUM RETAIL SERVICES
02.2023 - Current
- Leads high-performing sales team of 6 Sales Managers and over 50 Wireless Sales Pro's to deliver Postpaid/Prepaid quotas.
- Partners with Walmart Management and Wireless Vendors to implement sales strategies that will drive profit margin up.
- Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
- Championed customer-first approach within team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Hires, trains, coaches, develops, and holds Sales Managers accountable to results.
Territory Sales Manager
PREMIUM RETAIL SERVICES
11.2021 - 02.2023
- Lead a team of 8-10 Wireless Sales Pro's to deliver and exceed Sales quotas.
- Hired, trained, and developed prospect employees to become wireless experts.
- Increased sales volume by implementing accountability sessions with underperforming representatives with a week over week follow up.
- Multi unit management of 4 Walmart Superstores.
- Maintained my territory in the top 25% of the whole company.
Wireless Sales Pro
Premium Retail Services Inc
11.2019 - 11.2021
- Worked to meet or exceed wireless targets set by my Sales Manager.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored wireless sales space to establish familiarity with various carriers.
- Promoted quality customer service by executing follow up procedures.
Assistant Manager
Sprint By Experts Choice
10.2018 - 11.2019
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Store Manager
Metro PCS By IIG Wireless
09.2015 - 10.2018
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Hired, trained, and developed wireless representatives.
- Created weekly schedules.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interacted well with customers to build connections and nurture relationships.
Wireless Sales Associate
Metro PCS By IIG Wireless
12.2014 - 09.2015
- Prioritized helping customers over completing other routine tasks in store.
- Maintained sound knowledge of company product suites.
- Worked to meet or exceed sales targets.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
GED -
Artesia High School
Lakewood, CASkills
- Marketing
- Customer Relations
- Business Analysis
- Sta Retention
- Driving
- Sales
- Customer service
- Sales management
- Retail sales
- Business analysis
- Communication skills
- Microsoft Excel
- Looker
- Intelligence targeting
- Analytics
- B2B sales
- Leadership
- Inside sales
- Profit & loss
- Dealership experience
- Supervising experience
- Outside sales
- Windows
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
District Sales Manager
PREMIUM RETAIL SERVICES
02.2023 - Current
Territory Sales Manager
PREMIUM RETAIL SERVICES
11.2021 - 02.2023
Wireless Sales Pro
Premium Retail Services Inc
11.2019 - 11.2021
Assistant Manager
Sprint By Experts Choice
10.2018 - 11.2019
Store Manager
Metro PCS By IIG Wireless
09.2015 - 10.2018
Wireless Sales Associate
Metro PCS By IIG Wireless
12.2014 - 09.2015
GED -
Artesia High School
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