A dependable individual with adequate people skills, positively interacting with customers and employees. Mentors employees when needed or asked. Well-versed in Microsoft programs at a basic level. Introductory level of Javascript programming.
Overview
2
2
years of professional experience
Work History
Produce Associate
Sam's Club
06.2023 - 10.2023
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Operated balers, power jacks and slicing machines.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Pleasantly greeted customers and provided prompt and courteous service.
Stocked fruits and vegetables and removed old or poor quality products.
Assisted 5-10 customers per day (part-time).
Crew Trainer
McDonald's
06.2021 - 05.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Studied crew members during work shifts to provide feedback and guidance in improving performance.
Trained over 15 employees.
Education
Bachelor of Science - Computer Information Systems
Colorado State University - Pueblo
Pueblo, CO
12.2026
Associate of Arts - General Studies
Pueblo Community College
Pueblo, CO
05.2023
Skills
Training and Mentoring
Written and Oral Communication
Retail Sales
Team Leadership and Supervision
Policies and Procedures
Customer Service
Tableau
Microsoft Programs
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Produce Associate
Sam's Club
06.2023 - 10.2023
Crew Trainer
McDonald's
06.2021 - 05.2023
Bachelor of Science - Computer Information Systems