Eduardo Martinez-Flores
North Las Vegas,NV
Summary
Experienced professional with a strong background in higher education recruitment and admissions. Known for strong organizational skills, effective communication, and leadership. Adept at fostering collaborative environments, adapting to changing needs, and ensuring satisfaction among served populations. Skilled in admissions recruitment and processes, data management, and relationship building, consistently contributing to organizational success.
Overview
10
10
years of professional experience
Work History
International Admissions Coordinator
UNLV
Las Vegas, NV
10.2025 - Current
- Serving as the primary point of contact for all prospective international undergraduate and graduate students throughout the entire enrollment process, from prospect to matriculation
- Training, managing and developing relationships with international in-country agents from all over the world in order to market UNLV as a premier destination for international students
- Leading, developing and executing an international student recruitment plan that includes in-state, out-of-state and international recruitment events and travel, marketing strategies, communication initiatives, and support for prospective international undergraduate and graduate students
- Acting as a Designated School Official (DSO), being able to address specific questions related to international admissions requirements, Form I-20 and visa requirements, major and program availability, scholarship and financial aid, and credential evaluation processes
- Close collaborator with other Enrollment Management units, UNLV Global, academic advisors, and other administrators in academic units to ensure seamless enrollment transition and advisement
International Admissions Counselor/Evaluator
UNLV
Las Vegas, NV
06.2024 - 09.2025
- Evaluated undergraduate and graduate applications for admission at the undergraduate and graduate level for both domestic and international students
- Reviewed, translated and evaluated application materials such as international transcripts, degrees, English proficiency exams, and letters of recommendation
- Serving as an Admissions liaison to Admissions recruiters, Registrar staff, academic advisors, graduate program coordinators, and applicants via telephone and email
- Managed audit reports to help expedite admissions decisions
- Helped to troubleshoot issues relating to application processing
- Performed consistent data entry using Salesforce, Peoplesoft, RebelDocs imaging system, Terra Dotta and SEVIS
Regional Admissions Counselor
Utah Tech University
Las Vegas, NV
01.2023 - 06.2024
- Developed, implemented, and updated recruitment strategies for prospective undergraduate students in Nevada and western Arizona, resulting in a 6% admit rate increase
- Guided and supported students throughout the entire application and admissions process, building relationships with students and their families
- Coordinated, marketed, and hosted student recruitment events in Nevada and Arizona
- Generated and analyzed enrollment analytics to help create strategic student recruitment decisions based on data analytics
- Traveled to high schools across assigned territories and presented about the university's primary educational benefits and offerings
Auto Loan Specialist
Bank of America
Las Vegas, NV
06.2022 - 12.2022
- Assisted clients through entire auto loan application via multiple communication channels
- Reviewed loan applications for accuracy and compliance with bank policies
- Communicated loan options clearly to clients, enhancing understanding of financing solutions
- Met and exceeded established monthly call and loan application sales goals
Dispatcher I
American Medical Response, AMR
Las Vegas, NV
06.2021 - 06.2022
- Coordinated emergency response dispatches to ensure timely patient transport and care
- Processed both emergency and non-emergency medical calls for service
- Utilized critical thinking to assign 911 ambulances to medical calls based on priority and availability
- Tracked and entered data for emergency and non-emergency medical calls for service into a computer-aided dispatch system
Client Services Representative II
Bank of America
Las Vegas, NV
11.2020 - 05.2021
- Managed account transactions, ensuring accuracy and compliance with banking regulations
- Provided exceptional customer support, resolving inquiries and issues efficiently to enhance client satisfaction
- Identified and escalated items requiring risk review, exception handling, or further analysis such as fraud and mischarged transactions
- Recorded data captured during client interaction and updated internal systems
- Met and exceeded monthly call time and call frequency goals while providing excellent customer service
EMT-Basic
American Medical Response, AMR
Las Vegas, NV
08.2020 - 10.2020
- Provided emergency medical care and life support to patients in urgent situations
- Performed assessments of patients, determined necessary care, and delivered emergency services by utilizing appropriate medical techniques and equipment
- Documented patient information, condition and treatment while maintaining confidentiality and patient rights
- Worked collaboratively with all allied health and public safety personnel in a professional matter under high-stress environments
Mason Undergraduate Peer Research Coach
UNLV
Las Vegas, NV
08.2016 - 08.2020
- Co-taught English 102 library instruction sessions alongside library faculty
- Represented the University Libraries at New Student Orientations, admissions recruitment and other campus events
- Guided tours and other learning activities for current and prospective students about the library and its resources
- Created and led a research project on first-generation college students and their needs titled “For First Gens by First Gens”, and presented the research project at two nationwide library conferences
- Implemented and conducted new interview and hiring processes for future Peer Coach cohorts
Education
Bachelor of Science - Criminal Justice
University of Nevada Las Vegas
Las Vegas, NV05-2020
Skills
- Leadership
- Management
- Transferable Skills
- Computer Literacy
- Flexibility
- Time Management
- Communication
- Teamwork
- Organization
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
International Admissions Coordinator
UNLV
10.2025 - Current
International Admissions Counselor/Evaluator
UNLV
06.2024 - 09.2025
Regional Admissions Counselor
Utah Tech University
01.2023 - 06.2024
Auto Loan Specialist
Bank of America
06.2022 - 12.2022
Dispatcher I
American Medical Response, AMR
06.2021 - 06.2022
Client Services Representative II
Bank of America
11.2020 - 05.2021
EMT-Basic
American Medical Response, AMR
08.2020 - 10.2020
Mason Undergraduate Peer Research Coach
UNLV
08.2016 - 08.2020
Bachelor of Science - Criminal Justice
University of Nevada Las Vegas