Eduardo E Montoya

• Operate computer driven equipment all specific for optical work while following required machine specifications, and perform adjustments on the equipment to ensure productive output meets quality and quantity standards
• Examine and inspect eyeglasses from laboratory to verify correct processing
• Attend staff meetings and complete trainings as required, maintaining current knowledge of all current policies and procedures as well as machine systems designated for the most effective operation of the department
• Inspect all eyeglasses to insure quality standards and conformance with ordered and prescribed specifications
• Maintain all departmental supplies including but not limited to proper machine materials, frame inventory, eyeglass cases, tools and equipment for daily operations
• Create and maintain an orderly and neat workspace within the laboratory to ensure all workflows are completed in an effective and efficient manner
• Essential functions that are performed throughout every shift include:

Work with the following equipment and/or the following workstation:

* Auto Taper * Ultrasonic Washer AR * Auto Blocker * AR Chamber Operator * Manual Blocker * AR Chamber Maintenance * Auto Generator * Metrix * Fining * Dimetrix * Polishing * Auto Edgers * Ultrasonic Washer * Tracing * Backside Coater * Inventory Replenishment * Freeform Generator * Receiving Coordinator * Freeform Pre Polish * Lens Pick * Laser Marker * Floater Stock Room * Lens Inspection * Frame Pick * Dismantles

• Introduce new products and services to maximize sales and shelf space within existing accounts and when soliciting new customers
• Upheld high standards of customer service by promoting and upselling new products and services.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs then being responsible for delivery of product
• Establish and maintain effective customer relationships to initiate and maximize sales and ensure client retention by exceeding expectations with new and current customers
• Analyze sales data to help drive effective decisions in the market as well as drive brand growth with customers through increased sales and the acquisition of new space and displays
• Execution of exceptional merchandising and proper rotation of all products to ensure the best quality and freshness of products
• Promotes the Beliefs of the Company, including respect for people, continuous improvement, exceeding customer and consumer expectations as well as working to meet the company's strategic and financial goals

• Comply with proper product rotation standards, work product in backroom and condense back stock
• Keep proper corporate sets on main shelf, displays and in coolers
• Fill all coolers and vendors daily and place adequate orders of necessary product
• Removed damaged, out-of-code, outdated product and discontinued items from displays
• Inspected merchandise for quality and arranged proper display location on floor
• Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
• Recorded daily activities for inventory control

• Delivered top customer satisfaction and outstanding service, reviewing feedback closely and addressing needs and requests of account holders
• Maintain an awareness of all promotions and advertisements, assist in floor moves and merchandising
• Communicate customer requests by monitoring floor stock
• Organized sales paperwork, presented proposals and finalized contracts
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables

• Stocking and display maintenance and removed damaged and outdated product
• Invoice completion and maintained proper customer interaction
• Create positive relationships with store managers
• Keep the correct product assortment and keep store presence presentable
• Completed efficient store resets to prepare store for special promotions and seasonal updates

• Balance currency, coins and checks and handled various accounting transactions
• Maintain friendly and professional customer interactions
• Examine checks for endorsements and verify amounts and check accuracy of checks
• Answered customer inquiries regarding account balances, transaction history, and services charges
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
• Processed customer transactions promptly, minimizing wait times