Eduardo Morales
El Cajon,United States
Summary
Recent psychology graduate with excellent written, oral, and interpersonal communication skills. Strong ability to problem solve and a highly effective critical thinker that can easily grasp new concepts and functions. Ready to utilize my skills and passion to further the mission of a company as well as bringing forth a positive attitude and the willingness and motivation to learn.
Overview
5
5
years of professional experience
Work History
Security Officer
Father Joe's Villages
05.2022 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Park Operations Assistant Supervisor
SeaWorld Parks & Resorts
09.2021 - 05.2022
- Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
- Streamlined communication between departments for enhanced collaboration and improved overall results.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
KFC Team Member
KFC Restaurant
09.2019 - 03.2020
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Education
Bachelor of Science - Psychology
San Diego State University
San Diego, CA05.2024
Skills
- Emergency Management
- Performance Assessment
- Risk Management
- Behavioral support
- Task Delegation
- Employee motivation and discipline
Timeline
Security Officer
Father Joe's Villages
05.2022 - Current
Park Operations Assistant Supervisor
SeaWorld Parks & Resorts
09.2021 - 05.2022
KFC Team Member
KFC Restaurant
09.2019 - 03.2020
Bachelor of Science - Psychology
San Diego State University
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