Dedicated team leader with expertise in beverage preparation and customer service. Proven ability to train and supervise teams while managing daily operations to ensure high-quality service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team leader Barista
Matto Espresso
New York, New York
07.2024 - Current
Trained new baristas on beverage preparation and customer service techniques.
Supervised daily operations and ensured team adherence to quality standards.
Implemented cleaning protocols to maintain a safe and welcoming environment.
Prepared specialty coffee beverages using espresso machines and brewing equipment.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Operated cash register, processed payments, and managed daily transactions.
Server
Spoons
Brooklyn, NY
04.2024 - 07.2024
Provided excellent customer service in a fast-paced dining environment.
Supported team during peak hours by managing multiple tables effectively.
Provided excellent customer service to ensure satisfaction.